Remote Call Handler

4 weeks ago


Malvern, United Kingdom the247dentist Full time

Join our team at The247dentist, where we're dedicated to providing relief to those in dental distress, no matter the hour As a leading private out-of-hours emergency dental service covering the entire UK, we're committed to delivering prompt and compassionate care.

Position: Remote Dental Emergency Support Representative

**Requirements**:

- Compassionate and caring demeanor for dealing with patients in distress
- Excellent telephone etiquette and communication skills
- Proficiency in computer operations
- Familiarity with UK geography
- Prior experience in dental administration or reception
- Punctuality and reliability

Working Hours:
The role requires availability for one week per month, encompassing various shifts on a rotating basis:

- Monday to Friday: 5 pm to 9 pm
- Saturday & Sunday: 8 am to 2 pm / 8 am to 4 pm / 2 pm to 9 pm

Other Details:

- Immediate start date
- Remote position, but proximity to Malvern is necessary for training
- Access to reliable Wi-Fi, a Windows 8 laptop, and a smartphone is essential

**Job Types**: Part-time, Zero hours contract

Pay: £12.50-£13.50 per hour

Expected hours: 10 - 20 per week

**Benefits**:

- On-site parking
- Work from home

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

**Experience**:

- Dental: 2 years (required)

Work Location: Hybrid remote in Malvern

Application deadline: 16/06/2024
Expected start date: 01/07/2024


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