Account Handler

7 months ago

Thames Valley, United Kingdom The Ardonagh Group Full time

**Insurance Account Handler - Thames Valley - ARD924606**

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Thames Valley.

This is a hybrid based role and the team currently work Tuesday, Wednesday and Thursday in the office with Monday and Friday at home.

This role is based in our office in Henley-on-Thames which has lots of free parking, it is a 6 minute walk to the railway station and just a 10 minute walk to the bus station.

The team is very sociable and has recently taking a staff boat trip amongst other things. There is a lot of room for progression within team so get in touch if you would like to know more.

**So, what does the role of an Insurance Account Handler here involve?**

Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.

This role will also have Team Leader responsibilities which include:

- Absence includng sickness and holidays
- Performance Reviews
- Mid Year Reviews

**What are we looking for in our Account Handlers?**

It is essential that you have 5+ years of commercial broking insurance experience along with team leader/people management capabilities.

The rest is all about you as a person:

- Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
- Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit
- Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too.
- Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here.

In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

- Holiday entitlement of 26 days plus bank holidays
- Opportunity to progress your career across the entire Ardonagh family
- Gain CII or ACII qualifications to boost your knowledge and career prospects
- Pensions scheme for when you feel it’s time to retire
- 24-hour support for physical and mental wellbeing
- 1 days paid volunteering day to give back to our communities
- The Spotlight Awards, where we shine a light on the brightest talent across our group

Towergate, within Ardonagh Advisory is part of the Ardonagh Group which spans the breadth of the insurance sector and is powered by more than 9000 employees. The diversity of brands and breadth of products and solutions for our customers brings huge opportunity. We are an equal opportunities employer who are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

Why not check us out on LinkedIn to find out what life’s really like at Ardonagh.

**The Company**

With 80 local offices, over 2000 team members and over 100,000 clients, Towergate Insurance Brokers has the largest footprint and biggest salesforce in the UK. We’re community brokers and risk experts backed by the scale and spirit of the UK’s largest independent broker. We’ve got big ambitions for the future - join us for the journey and make your mark on the local community. #TIB

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Life insurance
- Referral programme

Schedule:

- Monday to Friday

Application question(s):

- Please state your salary expectations. (required)

**Experience**:

- Insurance: 1 year (preferred)
- Account Handler: 1 year (preferred)

Work Location: In person

Reference ID: ARD924606

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