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Customer Supply Coordinator
3 months ago
The Recruitment Co are looking for a permanent Customer Supply Coordinator to join our client based in New Mills, who are a market leader in the confectionery industry.
Key Responsibilities include:
- Sales Order Input & Administration
- Customer Liaison
- KPI / Shortage Reporting
- Update orders when required and make necessary amendments, chasing outstanding information.
- Interact with Service team to gain updated information on customer deliveries.
- Work with export colleagues and other contacts on the creation and administration of export certification and corresponding documentation pertaining to the delivery of shipments destined for NI and ROI.
- Liaise with the Commercial Team / Account Managers on ensuring pricing, promotional and other relevant information is correct and in place to successfully process sales orders.
- Evaluate orders and assess them for the correct MOQ and MOV, contact customers to amend orders as necessary to ensure they meet these criteria.
- Support the Commercial Team / Account Managers with order information when required including updating on any late and / or failed deliveries.
- Work with sales and the customer supply team to develop an allocation plan when necessary.
- Support the Customer Supply Manager in providing information required for joint supply chain plans and ad-hoc customer queries.
- Update Master Data in AS400, including raising new SKU codes when requested.
- Respond to customer queries which come into the business via the sales shared inbox.
- Raise Customer Collections Notes and process these when required
Key Attributes include:
- IT literate with experience of MS office
- Experience with AS400 / iSeries or similar for
order entry
- Strong communication and excellent interpersonal
skills. Comfortable liaising with individuals at all
levels.
- Excellent attention to detail.
- Sound understanding of basic supply chain
principles, transport processes and export
paperwork procedures.
- Able to work to strict deadlines and remain calm
under pressure.
- Proactively seeks improved ways of working and
adoption of best practice principles.
- Displays behaviours aligned to the company core
values
Shift:
Monday - Friday 9am-3pm
**Salary**:
£22,500 - £24,500 (£12.50 - £13.50 per hour)
The Recruitment Co are an equal opportunities employer
CPManchesterGS
The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
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