Customer Service

1 month ago


Hereford, United Kingdom Redline Telecom Full time

**Job Title**:Customer Service & Administration Assistant

**Description**:
An excellent opportunity has arisen to join a well-established b2b telecommunications company based in Hereford city centre. Established for 25 years and trusted by over 1000 businesses, Redline Telecom specialise in telephone & hosted cloud systems (VOIP), broadband and mobiles. Full product training will be provided as part of the role.

The administration aspect of the role will involve working closely with our sales team in order to assist with processing orders for both new & existing customers. This will include arranging ordering new stock & services from our suppliers, keeping customers updated throughout the delivery process and working closely with our engineer team to ensure an excellent delivery of the service.

**Benefits**:

- Quarterly & annual team bonuses
- Full product training
- Work based pension scheme
- Working Hours: Monday - Friday (09.00 - 17.30)
- 28 days holiday including bank holidays

**Essential Skills & requirements**:

- Excellent telephone manner & business administration skills
- Meticulous attention to detail
- Extremely well organised
- Strong written & verbal communication skills
- Excellent IT skills including Microsoft office and Excel

**Essential Qualifications**:

- Maths GCSE grade C or above
- English Language GCSE grade C or above

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Quarterly bonus
- Yearly bonus

Work Location: In person

Application deadline: 29/03/2024
Reference ID: Customer Service & Administration Assistant
Expected start date: 08/04/2024


  • Customer Service

    1 week ago


    Hereford, United Kingdom RE People Full time

    Customer Service CoordinatorOutstanding Culture Location HerefordSalary £24,800We have an excellent opportunity for a Customer Service Coordinator to join the team within our client located in Hereford.  This is an exciting opportunity where you'll work as part of an engaged and motivated team, for a company committed to reward and recognition for a job...

  • Customer Service

    1 week ago


    Hereford, United Kingdom RE People Full time

    Customer Service Coordinator Outstanding Culture Location Hereford Salary £24,800 We have an excellent opportunity for a Customer Service Coordinator to join the team within our client located in Hereford.  This is an exciting opportunity where you'll work as part of an engaged and motivated team, for a company committed to reward and recognition...

  • Customer Service

    1 week ago


    Hereford, United Kingdom RE People Full time

    Customer Service CoordinatorOutstanding Culture Location HerefordSalary £24,800We have an excellent opportunity for a Customer Service Coordinator to join the team within our client located in Hereford.  This is an exciting opportunity where you'll work as part of an engaged and motivated team, for a company committed to reward and recognition for a job...

  • Customer Service

    1 week ago


    Hereford, United Kingdom RE Recruitment Full time

    Customer Service Coordinator Outstanding Culture Location Hereford Salary £24,800 We have an excellent opportunity for a Customer Service Coordinator to join the team within our client located in Hereford.  This is an exciting opportunity where you'll work as part of an engaged and motivated team, for a company committed to reward and recognition for a...


  • Hereford, United Kingdom allpay Full time

    **About The Role**: We have a fantastic opportunity for Customer Service Advisors to join our Client Support Team. The role is based in our Hereford Head Office. Due to growth within the team, we now have multiple opportunities to join as a Customer Service Advisor. - Most importantly, you will join a friendly, professional, and dedicated team, who pride...


  • Hereford, United Kingdom allpay Full time

    **About The Role**: We have a fantastic opportunity for Customer Service Advisor to join our Client Support Team. The role is based in our Hereford Head Office. Most importantly, you will join a friendly, professional, and dedicated team, who pride themselves on delivering the highest standards of customer service. We asked the Client Services Team to tell...


  • Hereford, United Kingdom allpay Full time

    **About The Role** We have a fantastic opportunity for a Customer Service Advisor to join our Client Support Team. The role is based in our Hereford Head Office Most importantly, you will join a friendly, professional, and dedicated team, who pride themselves on delivering the highest standards of customer service. We asked the Client Services Team to tell...


  • Hereford, United Kingdom Randstad Perm Professionals Full time

    We are looking for an individual that enjoys building strong lasting customer relationships, someone who wants to solve problems and has a willingness to learn. You will be joining a successful and friendly Customer Services team . This is for a reputable and global organisation based in Hereford that continues to go from strength to strength. Daily...


  • Hereford, United Kingdom Randstad Perm Professionals Full time

    We are looking for an individual that enjoys building strong lasting customer relationships, someone who wants to solve problems and has a willingness to learn. You will be joining a successful and friendly Customer Services team . This is for a reputable and global organisation based in Hereford that continues to go from strength to strength. Daily...


  • Hereford, United Kingdom Randstad Perm Professionals Full time

    We are looking for an individual that enjoys building strong lasting customer relationships, someone who wants to solve problems and has a willingness to learn. You will be joining a successful and friendly Customer Services team . This is for a reputable and global organisation based in Hereford that continues to go from strength to strength. Daily...


  • Hereford, United Kingdom Redline Telecom Full time

    **Job Title**:Customer Service Coordinator **Description**: An excellent opportunity has arisen to join a reputable b2b telecommunications company based in Hereford city centre. Established for 25 years and trusted by over 1000 businesses, Redline Telecom specialise in telephone & hosted cloud systems (VOIP), broadband and mobiles. Full product training...


  • Hereford, United Kingdom Schaeffler Full time

    Your Key ResponsibilitiesThe Customer Service Coordinator must have the ability to prioritise, work methodically, use own initiative, and work calmly under pressure. An excellent, confident telephone manner together with the ability to proactively build positive customer relationships is a pre-requisite for the role. Daily Duties Overview• 60% telephone...


  • Hereford, United Kingdom Wilko Full time

    **Customer Service Assistant L1**: - Hourly Rate - ** 10.00** - Location - ** Hereford** - Contract Type - ** Permanent** - Hours / Specific Hours - ** / Must be available to work 5 days/ 7 days per week. This includes weekdays and weekends.** **Must be flexible to work between the hours of 8:30am -18:30pm.** **Week will typically consist of 4 x3 hour...


  • Hereford, United Kingdom FlaktGroup UK Limited Full time

    **THE ROLE**: We are seeking a **Customer Services Co-ordinator** (Site Services Support Controller) who is able to plan, monitor and control the day to day operations of our Service Engineers and the programme maintenance, reactive work, quoted work and warranty repairs in the South Region, predominately London. **THE DUTIES**: - To be the point of...


  • Hereford, United Kingdom allpay Full time

    **About The Role**: allpay Limited are now recruiting for Apprentice Customer Service Advisor to join our Client Services Team. The role is based in our Hereford Head Office. You will join a friendly, professional and dedicated team who pride themselves on delivering the highest standards of Customer Service. Reporting to Client Services Support Team...

  • Customer Service

    4 weeks ago


    Hereford, United Kingdom Redline Telecom Full time

    **Job Title**:Customer Service & Administration Assistant **Description**: An excellent opportunity has arisen to join a reputable b2b telecommunications company based in Hereford city centre. Established for 25 years and trusted by over 1000 businesses, Redline Telecom specialise in telephone & hosted cloud systems (VOIP), broadband and mobiles. Full...


  • Hereford, United Kingdom Kent Recruitment Bureau Full time

    Hereford | On premise | Voluntary Permanent | Part-time / Volunteer | BRC73 The Hereford branch of the British Red Cross seeks three additional Customer Service Volunteers If you enjoy being in an office and like meeting people, this is the role for you. You’ll be providing people with wheelchairs and other equipment to help them get moving again after...


  • Hereford, United Kingdom JUICE RECRUITMENT Full time

    Juice Recruitment is delighted to be supporting a fast-growing and leading company in their search for a Customer Service Administrator! This is an excellent opportunity for someone with some office experience to develop in a rewarding enviroment. Day to Day - Taking inbound calls regarding customer queries and enquiries - Booking meetings and attending...

  • Customer Service

    7 days ago


    Hereford, United Kingdom HALCO Europe Full time

    Since its birth in 2002, HALCO has experienced strong growth throughout Europe and is now regarded as a leader in ensuring continuous supply to têxtile production. This is a fantastic opportunity to be part of an enthused and lively culture based in our offices in Hereford in a role that offer a variety of customer care aspects for our clients in Poland,...


  • Hereford, Herefordshire, United Kingdom Randstad Perm Professionals Full time

    We are looking for an individual that enjoys building strong lasting customer relationships, someone who wants to solve problems and has a willingness to learn. You will be joining a successful and friendly Customer Services team . This is for a reputable and global organisation based in Hereford that continues to go from strength to strength. Daily...