Full Time Hotel Receptionist
3 days ago
We're currently recruiting for a talented Receptionist to join The Bagden Hall Team. Fully paid training is offered, making this the perfect opportunity for someone looking to work directly for an established company, as well as furthering their career in the hotel industry.
The role includes welcoming guests to the hotel, dealing with inquiries, checking guests in and out, helping with luggage, maintaining the reception area and working with other departments to ensure the smooth running of the hotel. This role is 40 hours per week 5 days out of 7 - this includes shift work & weekends.
**Responsibilities**
- Able to work independently or part of a team
- Answering and directing phone calls in a polite and friendly manner
- Providing excellent customer service
- Welcoming visitors in a warm and friendly manner, and answering any questions visitors have
- Maintaining reception area and all common areas in a clean and tidy manner at all times
- Keeping detailed and accurate records of visitor requests and of calls received
- Receiving deliveries; sorting and distributing incoming mail
- Taking inventory of supplies and restocking as needed
**Requirements**:
- At least 1 year reception experience (hospitality / customer service)
- A passion for customer service and exceeding guests expectations
- Excellent communication skills
- Excellent time management skills
- Superb attention to detail
- Driven by delivering exceptional standards
- Team working skills
- Resilience and drive to get things right the first time
Benifits:
**Discounted Rooms in any of our hotels**
**Employee discounted food in all hotels on stay**
**Employee dioscounted drinnk when eating in hotels**
**Friends and Family Discounts**
**Enhance** Your Career opportunities and learn while you earngm
- Apprenticeships and Standards available
Long Service Awards
Annual leave entitlement rising every year with service upto 5 years
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