Maintenance Operative

6 months ago

Newcastle upon Tyne, United Kingdom Downing Full time

**Maintenance Operative**

**Newcastle**

**Fixed Term - 12 Weeks**

Downing are an award-winning leading developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial property across the UK. We have been operating for over 35 years and currently have 13 operational student accommodation schemes in 9 major cities, with a further £1.6bn of upcoming developments in our pipeline.

We are looking for an additional Maintenance Operative with a reasonable electrical competence to join our team responsible for the maintenance of our two Student Accommodation sites in Newcastle - Verde, compromising 112 studio apartments and 432 en-suite student bedrooms and The View with 329 en-suite rooms within 58 apartments and 123 studios.

As a Maintenance Operative, you will be responsible for delivering the best experience to our customers by providing a pro-active and responsive repair and maintenance service, ensuring that faults and maintenance requests within the accommodation are dealt with in a timely manner.

**Key Responsibilities**:

- Exercise initiative in providing excellent customer service, liaising effectively with Managers and other colleagues
- Liaise with and monitor onsite contractors to ensure completion of work
- Be responsible for the day to day reactive and preventative maintenance
- Be responsible for the planned maintenance including fire alarm testing, emergency lighting testing, fire extinguisher checks water hygiene flushing / temperature monitoring, shower head descaling and health & safety checks
- Undertake regular building patrols to identify any maintenance requirements or Health and Safety risks
- Undertake scheduled flat inspections and complete all resultant actions in a timely manner
- Record, log and monitor any maintenance issues that may arise within the maintenance logbook
- Ensure that maintenance records are kept for all services, including gas safety inspections, lightening protection systems, fall arrest systems, PAT testing and fixed wiring certification
- Ensure that all Property Documentation Files are accurately maintained and up to date
- Adherence to H&S policy ensuring that Risk Assessments and Method Statements are obtained / maintained and that safe systems of work are followed, including Permit to Work and hot works permits
- Interact with students and understand their needs

**Key Requirments**:

- Have experience of electrical systems and a reasonable electrical competence
- Hold a relevant qualification in either plumbing or joinery if possible
- Have previous experience of domestic electrical/plumbing/general maintenance
- Take ownership of responsibilities and display pride in work carried out
- Have a thorough understanding of Health & Safety legislation and the impact of the works being undertaken
- Have demonstrable experience of effective communication both orally and in writing
- Have the ability to prioritise your own workload
- Work within a team to cover reception / admin duties and gain a knowledge of the student booking system
- Work within a team to provide cover from 9.00am - 5.00pm Monday to Friday

**Job Types**: Full-time, Temporary contract, Fixed term contract
Contract length: 12 weeks

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Newcastle upon Tyne: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Maintenance: 1 year (required)

Work Location: In person

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