Im Quality/ Business Analyst

3 days ago

London, United Kingdom Resource Solutions Full time

IM Quality/ Business Analyst - Compliance/ Financial Services/ IT
London
12 months

PURPOSE
This role is accountable for the scoping and definition of business and system requirements in one or more line of businesses, and working with the technical teams (on design, build, configuration & test), to ensure that these are delivered to a high qualityto the relevant business teams.

KEY TASKS

Safety, Health & Environment (required for all roles)
We give our all to eliminating injuries because we value life and are unconditional about safety, health and well-being at work and at home.
Every Marketing Employee will spend time each quarter working on activity which supports Physical Health and Safety.

Performance & Delivery (required for all roles)

Scope
Assist in the definition and capture of the Scope Statement for one or more projects / enhancements within Marketing IM

Business Analysis
- Understand the business processes and flows to enable the analysis of business requirements and the development of solutions
- Work closely with process owners and key end-users to capture detailed, unambiguous business requirements
- Work with the other business analysts and development teams to capture system requirements and drive the design of quality technical solutions

System implementation
System configuration, security/authorization set-up, user documentation, data interface design, data migration and data reconciliation

Continuous improvement
- Assist in optimising business performance by continually looking to improve the alignment between business processes and the CTRM in conjunction with business process owners
- Gain consensus on new process concepts to move process improvement forward
- Drive the adoption of best practice in the IM and business domains and support the use of standardised processes, systems, and solutions

Testing
- Develop and agree test scripts (steps and expected positive and negative results) with the business SME and IM teams
- Run unit and system integration tests
- Ongoing Engagement with the automated testing team to provide requirements for the automation of regression testing
- Plan and run user acceptance tests
- Provide business and IM support parallel run testing

Support
- Act as the key specialist point of contact for service providers in problem solving and investigations related to incidents in the Marketing area where they relate to systems
- Provide 3rd line support including problem root cause analysis and resolution
- Manage service introduction and deployment of new business functionality, ensuring best practice by any third-party teams
- Training users on new functionality and creating supporting user manuals

Role-specific knowledge:

- Physical commodity trading / metals & mining domain knowledge
- Basic understanding of the trade life cycle (physical and financial)
- Basic understanding of regulatory reporting (for example EMIR)
- Proficiency in English
- Functional knowledge of CTRM solutions (specific Aspect and Veson systems knowledge - desirable)

Technical Skills Ability to:

- Engage effectively with key stakeholders to understand business requirements / challenges
- Translate business requirements into functional design & requirements for build by technical team
- (Learn where required), configure, test & implement CTRM/ERP solutions
- Analyse issues, identify root cause(s), quantify business impacts, and implement effectual resolutions
- Recommend and implement solutions in aid of business process enhancements, usability and operational effectiveness

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