Healthcare Support Worker

2 weeks ago

Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

Are you looking for a new challenge? Would you like to work as part of a friendly committed team?

An opportunity has arisen to join Trauma Unit 1 at Royal Cornwall Hospital.

Our team is committed to excellence, in both the service we provide our patients and the support we give our staff. We are looking to recruit an enthusiastic, skilled motivated Band 3 Healthcare Support Worker to join our friendly team.

An ability to work flexibly to meet the needs of the service and a willingness to enhance skills/knowledge as required is essential. The successful applicant will need to have relevant skills and experience.

Demonstrate throughout all interventions and tasks the RCHT Nursing and Midwifery 5 key elements and Trust values.

Communicate clearly, effectively and appropriately with the multidisciplinary team, patients and their family/visitors/carers

Respond appropriately to queries, take phone messages and pass on written and verbal information to patients

Provide basic information to patients, family/visitors/carers and colleagues

Aware of the importance of accurate documentation and contribute to reports of patients’ activity and progress

Accept constructive feedback.

Give constructive feedback to colleagues.

Participate in discussions about patient care and ward/departmental development, including handover and team meetings.

Maintain patient confidentiality.

Maintain professional boundaries and working relationships with patients and colleagues.

Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael’s Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.

The Trust employs 5,000+ staff, has a budget of £380 million and 750 beds. We work with health and social care organisations -including NHS Kernow and NHS England
- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.

The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.

We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.

Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.

Our Healthcare Support Workers are key members of the team. Without you we would not be able to give the quality care we do - to thank you for your dedication and hard work, we promise you:
A rewarding job, where your care makes a daily difference to our patients

Supportive on the job training and induction, including the opportunity to build on your healthcare career with an opportunity to access a nurse career pathway

Guaranteed monthly income

Be a part of a team dedicated to providing first class patient care

Option of full and part time hours

Staff support networks

Staff benefit packages, with access to the employee pension scheme

Staff recognition

Salary sacrifice schemes

Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to accommodate all such requests, requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.

Please see the attached job description and person specification for full details.

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