Telesales Advisor Later Life Planning

6 months ago


Paisley, United Kingdom Inplace Personnel Full time

My clients portfolio includes 18 crematoria, cemeteries and memorial parks, an online funeral service provider and bereavement services consulting business. The mission is to provide exceptional standards of service, facility and products to the families who use our services.

The company estate planning provide products and services to people to assist with later life planning including Will’s, Power of Attorney, Equity Release and whole of life insurance products. To grow this part of the company we are looking to expand our team with the introduction of a motivated and driven Telesales advisor.

**Job Summary**

To manage the enquiries generated from our partners in a combined inbound and outbound telephone environment advising customers on relevant products that would suit their needs for later life planning. It will be the individual’s role to generate sales in a compliant and professional manner.

**Key Responsibilities**
- Generate sales revenue in a professional and compliant manner,
- Demonstrate excellent communication skills both written and verbal,
- Manage and take ownership of your own diary for inbound and outbound leads,
- Process all sales in a compliant manner via our CRM system,
- Provide solutions to customers who have requested information on Estate planning services,
- Be comfortable to work in a client facing role (sometimes Zoom / Teams ) that nurtures new client relationships to ultimately support double
- digit growth ambitions.
- Self-starter: Motivated by delivering exceptional levels of customer service in tandem with maximising their own earnings.
- Team player: Work with others to achieve optimum outcomes.
- Reliable: Excellent time management and time keeping skills; respects deadlines and targets,
- Attention to detail: Can attain and hold their personal standards to achieve a 'first time - on time - every time' quality culture.
- Solution seeker: A 'can do will do' attitude and approach to their work.

**Experience Requirements**
- **IT skills, **Confident in the use of bespoke software packages

**Education Qualifications**
Higher English and Maths desirable and at Standard grade a minimum requirement.

Job Type - Full-time

Monday - Friday,

**Salary**: £25k Basic

Uncapped commission structure

Free Car parking

Company Pension scheme

Generous holiday allowance

Staff incentives

Hybrid home working role with initial three-month period office based.

**Job Types**: Full-time, Permanent

**Salary**: £16,539.09-£31,484.98 per year

**Benefits**:

- Company events
- Company pension
- Gym membership
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

Ability to commute/relocate:

- Paisley: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: DCTelesales



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