Credit Controller
1 week ago
Page Personnel are working in partnership with a global market leading retail business based in Deeside, Flintshire to recruit an experienced Credit Controller to join their team. This is an excellent opportunity to join a vibrant business, always expanding.You will sit within a key department of the business, speaking to a range of customers, encouraging payment and managing a high volume of orders.
**Client Details**
Our client are a very well established, successful global brand. Having recent introduce an exciting new performance matrix, they are quickly becoming a very desirable employer with low staff turnover and excellent flexible benefits. You will join a largeestablished team working for a very credible Credit Manager.
**Description**
As a Credit Controller working within the accountancy team you will be encouraged to have honest supportive conversations with important customers as well as the following duties:
- Key responsibility of your own customer accounts within the UK ledger
- Producing debtor reports daily
- Dealing and resolving customer and client queries
- Liaising with relevant external bodies professionally where required
- Chasing outstanding debts
- Working within internal processes to pass of outstanding debtor accounts to relevant internal teams
- Working to a high level of customer service at all time
- Supporting with month end and year end account audit processes
- Working in partnership with the in-house sales and customer services teams
- Cash allocations and updating in-house system
**Profile**
The successful Credit Controller will:
- Have experience dealing with overdue client/customer account management
- Confident conducting difficult conversations
- Outstanding telephone manner & communication skills
- Maintaining an excellent level of customer service while being direct and honest
- Manage a high volume of work
- Experience taking payments over the phone
- Have a high level of customer service and process improvement experience
- Flexible approach to task as well as prioritising workloads
- Experience using Sage/accounting software
- Comfortable extracting data from Excel
**Job Offer**
Our client will offer you:
- Excellent salary benefits DOE
- Clear progression routes with defined salary increase opportunities
- Achievable collections bonuses
- Pension
- 23 days holidays + Bank holidays
- Hybrid working 3 home 2 office
- Company laptop provided
- On site parking
- Full extensive training
- Modern offices
- Social team with nights out
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