Admin+receptionist- Public Sector Bedford

4 weeks ago

Bedford, United Kingdom Brook Street Full time

e have an exciting new job opportunity for a** Receptionist/Administrator** to join one of our **_Government clients in Bedford_**

This is a **full-time temporary role for an ongoing 4 months** with a view to extend the contract further. The responsibilities of the role will include:
**this role will be a split role with some administrative tasks in addition to providing reception cover.**

**As an Administrator** support will be given to Probation Practitioners by means of letters, case allocations, enforcement administration, setting up assessments, data entry and any other associated administrative tasks.

**As a Receptionist** it is essential to have good customer service and telephone manner, greeting people on probation, communication with staff and contractors, attention to detail, accuracy in recording, petty cash, post, good timekeeping, work well with the team and other staff and excellent communication skills. We are currently exploring options for late night reporting and it may required that this role will be part of that arrangement.

Where necessary, issue petty cash / vouchers / warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
" Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.

Provide cover for an effective and efficient reception and telephone enquiry service.

" Act as single point of contact within unit for specialist area of work as required.

" Deal fairly, effectively, and firmly with a range of Service users, some of whom may be in crisis, distress or who may

display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
" Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan
Skills required:
**" Good excel skills**
**" Good accurate recording and record keeping e.g., Delius**
**" Good organisation skills**
**" Ability to work on own initiative**
**" Good customer service

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