Putney - Supervisor

3 days ago

Putney, United Kingdom Oliver Bonas Full time

At Oliver Bonas, our values are Work Hard, Play Hard and Be Kind. We have an exciting opportunity for a positive and ambitious Supervisor to join Team OB in our Putney store.

As the Supervisor, you will work as part of the store management team to help drive the sales through exceptional customer service and outstanding operational standards. You will support and coach the store team to ensure they perform to their very best. You will be responsible for managing the store in the absence of the Store or Assistant Store Manager. Confident and engaging you will bring a sense of fun and a real enthusiasm for Oliver Bonas that will rub off on our customers.

**What you'll be doing**
- Contributing to the store's sales growth through commercial analysis including footfall, conversions and other key performance indicators
- Ensuring your team has an awareness of the store's sales target and current performance, as well as their impact on KPIs
- Acting as a role model in setting out the expectation to deliver an exceptional customer experience, coach the team and provide feedback to achieve these standards
- Holding daily briefing sessions to share information about store targets and focuses in the Store Manager's absence or at their request
- Providing support to the team in the manager's absence
- Following company guidelines for all cash handling including till transactions and cashing up
- Reviewing and action replenishment needs regularly to ensure top sellers and new products are readily available and the store is fully merchandised to company standards at all times
- Following the company Health & Safety and Security guidelines

**Key skills needed**
- Experienced in retail at supervisor or keyholder level
- Positive, vibrant and ready to take on anything
- Kind, helpful and considerate towards customers and team members alike
- Exceptionally organised and a natural multi-tasker
- Commercially savvy with ideas for how to make the store better
- Ambitious, resourceful and looking for opportunities to learn more

**Bonas Benefits**

We offer a competitive salary which is reflective of each store turnover. Head over to our Bonas Benefits page for more information on what we offer.

**Equality, Diversity & Inclusion at OB**

At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equality, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.

At company level, we have set out our approach to EDI with our Leadership team, who are committed to leading on all our initiatives and conveying that message across the business. We empower our managers to promote a sense of belonging within their teams. We also expect everyone at OB to value and look out for each other by always being considerate and mindful of others.

**What's next?

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