Housing Options Assistant

2 weeks ago


Loughborough, United Kingdom Seven Resourcing Full time

Seven Resourcing are looking for a temporary Housing Options Assistant to work in Loughborough. This position is initially for a period of 3 months and is paying £14.77 per hour (paid to you via an umbrella company).

**The role**:

- To assist with the provision of advice and assistance to housing and homeless applicants
- To assist with the prevention and relief of homelessness
- To assist with the allocation and letting of accommodation
- To deliver an effective and appropriate service to all service users, fairly and without discrimination.

**Key Responsibilities**:

- Deliver effective, efficient, consistent and customer focused housing services
- Deal with enquiries in relation to the housing options and housing allocations services, taking responsibility for ensuring enquiries are progressed through to a satisfactory conclusion
- Triage enquiries effectively and assist customers to access services
- Provide general advice in relation to the housing allocations and housing options services and related policies and procedures, and available housing options
- Assist with interim and temporary accommodation placements, including completion of associated paperwork and updating of related system records
- Work in partnership with staff from other teams and organisations to deliver effective and appropriate services.

**Applicant Requirements**:

- **Qualifications**:N/A.
- **Experience**:2+ years working within a similar role.
- **Compliance**:Current DBS and references covering the last 2 years.
- **Travel**:Clean UK driving license with the ability to commute to and from work independently.
- **Hours**:37 hours p/w.

**Working with Seven Social Care**:
We have been helping social care professionals find exciting new roles for almost a decade, so we know exactly where to look when it comes to sourcing the best opportunities. We operate across the UK, and, with over 300 five-star reviews, multiple awardsand amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.



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