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Key Accounts Advisor

4 months ago

Cannock, United Kingdom Mainstay Recruitment Solutions LTD - Industrial Jobs Full time

**Job Role**: Key Accounts Advisor

**Location**: Cannock

**Hours of Work**:08:30am - 17:00pm Monday to Friday

**Pay Rate**: £20,000 Per Annum

Mainstay Recruitment are currently seeking a Key Accounts Advisor on behalf of one of our clients based in Cannock. As a Key Accounts Advisor, your daily roles and responsibilities will incorporate an array of tasks, including but not limited to;
**Key Duties**:

- Manage around 6-7 accounts for existing customers
- Manage and process customer orders and enquiries
- Contact manufacturers to check part number stock availability & prices
- Liaise with customers of order progress
- Manage customer concerns and respond in a timely manner
- Identify part numbers from exploded views
- Liaise with Technical for advice when applicable
- Processing payments whilst acknowledging confidential legalities
- Ensure workplace health & safety requirements are met
- General admin duties
- Implement, maintain and improve the Quality Management System in line with ISO 9001

**Key Skills**:

- Minimum 2 years’ experience in a similar role
- Educated to A Level or equivalent in English & Maths
- Excellent written and verbal communication skills
- Positive telephone manner
- Fully IT Literate with excellent keyboard skills
- Excellent listening skills
- Ability to work under pressure in a busy working environment
- Handle complaints in a calm, professional and helpful manner
- Ability to multitask & problem solve
- Effective team player and the ability to work on own initiative
- Organised and the ability to prioritise workload
- Effective communication with other departments
- Flexibility in line with the needs of the business

**Hours of Work**: 08:30am - 17:00pm Monday to Friday

**Pay Rate**: £20,000 Per Annum

**Pay rises to £22,000 Per Annum after a successful probation period**

If you are interested in the role, please call Joe in our Walsall office.