Account Manager
3 days ago
Do you want to work for a company that care about their employee’s and offers a great working culture?
Working 50% from home and 50% in the office, you will get the best of both worlds
Our client was proud to be awarded the 'Investors in People’ accreditation, their goal is to provide a strong culture of continuous development, they are committed to nurturing people’s careers and rewarding them for the excellent work they do.
They are a huge successful fleet management solution provider based in Aztec West, Bristol. They are searching for a Customer Relationship Executive to join their friendly and supportive team. As a Customer Relationship Executive, it is your responsibilityto manage and build existing customer relationships and contact lapsed customers and get them back on board.
In return, you could earn up to £23,500 basic plus £8,000+ OTE
Key Responsibilities:
- To carry out calls to customers which has stopped using their fuel cards.
- Ensure all regained accounts draw in line with expectations.
- Develop relationships with customers, recognising their diversity, in seeking to add value to the services provided.
- Present and sell company products and services to potential & current customers
- Ensure all contact information is recorded on the system in timely manner
- Ensure all follow up procedures to all contacts are correctly maintained within the specified time scales.
- Pipeline Management
- Prepare presentations, proposals and sales contracts.
- Ensure all KPIS are achieved on a weekly/daily basis
- Assist credit control to gain information they require from Prospects/Customers to have an account open or to increase credits limit etc.
- To carry out any ad hoc tasks as required from time to time.
- Ensure all customer account notes are up to date specific actions performed in a timely manner
- Handling all customer enquiries.
Skills required:
- Excellent communication skills being able to communicate with people of all levels
- Good Negotiation skills to manage customer expectations and capitalise on sales opportunities
- Ability to prioritise workload
- Ability to remain calm and professional when under pressure
- A positive attitude towards staff, customers, suppliers and prospects.
- The ability to work on own initiative as well as in consultation with colleagues in a positive and harmonious manner
Working hours: Monday - Friday (37.5 hours) 8.30am - 5pm (Hybrid working)
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