Client Services Apprentice

3 weeks ago


Milton Keynes, United Kingdom BSI Full time

Great that you're thinking about a career with BSI

To support the Team Administrator in the organisation, management and delivery of the administrative activities of the team.

1) Scheduling meetings including venue, catering, accommodation, travel, conference calls and WebEx including room booking and agenda.

2) Deal with incoming calls and correspondence directly or direct calls elsewhere.

3) Process expenses for the team, ensuring receipts are available where needed.

4) Meet and greet visitors and plan and arrange lunches, dinners and external events.

Key Responsibilities & Accountabilities-
- Maintaining accurate records of each client on relevant systems ensuring that all administration tasks are completed in a timely and accurate manner and in line with agreed KPI- To operate effective ‘Save the Day’ techniques to ensure retention of booked assessment days and minimise loss from diaries.- Liaise with clients to book assessment days that match compliance requirements- Support all teams in the Client Services Centre with various administration tasks- To ensure that all allocated administrative tasks are completed promptly and accurately in line with agreed KPI.- Enjoy helping people and making a difference- Drive and determination to deliver results- Enthusiastic- Reliable- Resilient- Team player- Flexible- Reliable and effective team player

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.



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