Customer Service Advisor
3 weeks ago
My Liverpool City Centre based client is looking to recruit Customer Service Advisors to work on their inbound financial services campaign. The role is offered on a Monday - Friday basis, 9am - 5pm offering a basic salary of £21,766 with the opportunity to boost your salary with profit share and personal performance based annual bonus.
As an inbound Customer Service Advisor you will be responsible for providing an outstanding, positive and memorable experience to every one of our customers, you will be expected to listen, deliver and care on every single interaction.
The main duties and responsibilities of the role include
- Endeavour to provide a seamless and effortless experience to customers when dealing with complex queries
- Ensure every time you interact with a customer you are determined to provide the customer with the best possible experience
- Have the customer at the heart of everything you do
- Be proud of the service that you offer and strive to do everything you can to help - be willing to go the extra mile
- Take ownership of issues and see them through to resolution
- Communicate in an open and honest way
- Pay attention and ensure that all requests are acted upon and all details are accurately recorded.
- Identify opportunities for improving the customer experience and ensure that you raise these through the customer improvement team evidencing the benefit to both our customers and the business.
- Have a want to support and mentor new members of staff through, buddying, floor walking and sharing best practice
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Call Centre Customer Service Assistant
6 days ago
Liverpool, United Kingdom Switch Advisor Ltd Full time**About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - Safe work environment - On-the-job training Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service team in Liverpool. The...
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Call Centre Customer Service Assistant
3 days ago
Liverpool, United Kingdom Switch Advisor Ltd Full time**About us** Switch Advisor Ltd is a small business in Liverpool. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Casual work attire - Safe work environment - On-the-job training Switch Advisor Ltd is looking for a full-time Call Center Agent to join our Customer Service team in Liverpool. The...
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Customer Service Advisor
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Customer Service Advisor
2 weeks ago
Liverpool, United Kingdom Search Consultancy Full time**Customer Service Advisor** - ** Location**:Liverpool City Centre - ** Salary**:£21,766 basic - ** Bonus**:2 additional bonus schemes paid annually - ** Overtime**: Optional overtime paid at time and a half or double pay on Sundays - ** Contract**: Full time, Permanent - ** Hours**: Monday to Friday (no weekends or late evenings!) - ** + Excellent training...
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Customer Service Advisor
4 weeks ago
Liverpool, United Kingdom Search Consultancy Full time**Customer Service Advisor** - ** Location**:Liverpool City Centre - ** Salary**:£21,766 basic - ** Bonus**:2 additional bonus schemes paid annually - ** Overtime**: Optional overtime paid at time and a half or double pay on Sundays - ** Contract**: Full time, Permanent - ** Hours**: Monday to Friday (no weekends or late evenings!) - ** + Excellent training...
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Customer Service Advisor
1 week ago
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Customer Service Advisor
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Liverpool, United Kingdom Path2 Solutions Ltd Full timePath2Solutions is looking for Customer Service Advisors in the L1 area of Liverpool. As a Banking Customer Service Advisor, you will be taking calls from customers to support them with general banking enquires. This could be anything from account balances, transaction history, account setup, and general account maintenance. You may also have to address...
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Customer Service Advisor
6 days ago
Liverpool, United Kingdom Path2 Solutions Ltd Full timePath2Solutions is looking for Customer Service Advisors in the L1 area of Liverpool. As a Banking Customer Service Advisor, you will be taking calls from customers to support them with general banking enquires. This could be anything from account balances, transaction history, account setup, and general account maintenance. You may also have to address...
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Customer Service Advisor
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Liverpool, United Kingdom Novax Recruitment Ltd Full time**Customer Service Advisor** **Liverpool** **£11.50 per hour** **Full Time Contract** Novax Recruitment is actively seeking a Customer Service Advisor based in Liverpool. This is a contract role working full time hours. The job: - Answer a high volume of inbound calls and enquiries - Deal with any complaints, escalating as appropriate - Experience of...
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Customer Service Advisor
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Liverpool, United Kingdom Path2 Solutions Ltd Full timePath2 are looking for enthusiastic Customer Service Advisor for full time customer focused roles for a Public Sector client based in Liverpool city centre. Your role will involve providing a face-to-face service, supporting customers with their visa and citizenship applications. As part of a team, you will enjoy helping people, ensuring everyone receives a...
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Customer Service Advisor
2 hours ago
Liverpool, United Kingdom Path2 Solutions Ltd Full timePath2Solutions is looking for Customer Service Advisors in the L1 area of Liverpool. As a Banking Customer Service Advisor, you will be taking calls from customers to support them with general banking enquires. This could be anything from account balances, transaction history, account setup, and general account maintenance. You may also have to address...
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Customer Service Advisor
6 days ago
Liverpool, United Kingdom Path2 Solutions Ltd Full timePath2 are looking for enthusiastic Customer Service Advisors for full customer focused roles for an insurance client based in Liverpool city centre. The key responsibilities of the role of Customer Service Advisor are Providing customers with insurance quotes on private car, taxi, commercial vehicle, and fleet insurance, Handling midterm enquiries and...
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Customer Service Advisor
6 days ago
Liverpool, United Kingdom Path2 Solutions Ltd Full time**Customer Service Advisor - Liverpool City Centre** - £11.60 to £15.00 per hour - Overtime and progression Full customer focused roles for an insurance client. The key responsibilities of the role of Customer Service Advisor are Providing customers with insurance quotes on private car, taxi, commercial vehicle, and fleet insurance, Handling midterm...
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Customer Services Advisor
4 weeks ago
Liverpool, United Kingdom Neway International Ltd Full timeNeway are looking for a Customer Service Advisor to join our client based with Liverpool City Council. This role is starting asap, working 36 hours a week initially for a 3 month contract that will be extended after review. Pay Rate is £12.71 p/h PAYE Details: Liverpool City Council is recruiting 8.7 Customer Service Advisors to provide first point of...
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Customer Service Advisor
6 days ago
Liverpool, United Kingdom Path2 Solutions Ltd Full timeLiverpool City Centre Enthusiastic **Customer Service Advisors** for full customer focused roles for an insurance client based in **Liverpool city centre.** The key responsibilities of the role of Customer Service Advisor are Providing customers with insurance quotes on private car, taxi, commercial vehicle, and fleet insurance, Handling midterm enquiries...
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Customer Service Advisor
3 weeks ago
Liverpool, United Kingdom Path2 Solutions Ltd Full timePath2 are looking for enthusiastic Customer Service Advisors for full customer focused roles for an insurance client based in Liverpool city centre. The key responsibilities of the role of Customer Service Advisor are Providing customers with insurance quotes on private car, taxi, commercial vehicle, and fleet insurance, Handling midterm enquiries and...
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Customer Service Advisor
6 days ago
Liverpool, United Kingdom Path2 Solutions Ltd Full timePath2 are looking for enthusiastic Customer Service Advisors for full customer focused roles for an insurance client based in Liverpool city centre. The key responsibilities of the role of Customer Service Advisor are Providing customers with insurance quotes on private car, taxi, commercial vehicle, and fleet insurance, Handling midterm enquiries and...
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Customer Service Advisor
3 weeks ago
Liverpool, United Kingdom Search Consultancy Full time**Customer Service Advisor** - **Location**:Liverpool City Centre - **Salary**:£21,000 basic - **Bonus**:2 additional bonus schemes paid annually - **Overtime**: Optional overtime paid at time and a half or double pay on Sundays - **Contract**: Full time, Permanent - **Hours**: Monday to Friday (no weekends or late evenings!) - **+ Excellent training and...