Export Administration

**Export Customer Account Administrator**

Our industry leading client in Bargoed, are seeking an experienced **Export Customer Account Administrator** to join their busy UK & Export team.

The role has primary responsibility for all aspects of export activity including customer support and liaison, order processing, transport and shipping arrangements. This company offers a fantastic range of valuable employment benefits.

**Main Responsibilities**
- To act as a direct point of contact for export customers and build relationships with those contacts
- To process customer returns and investigate invoice queries and provide effective and efficient resolution
- Ensure Export customer price files are up-to-date and maintained accurately capturing all supply chain price changes
- To review customer back-order reports weekly, keeping customers updated on delays to their orders

**Skills Required**:

- Good level of ability to use Excel to process and interpret financial reports
- Competent with Microsoft desktop packages to include: Word and Outlook
- Able to remain calm and professional when under pressure
- Demonstrate excellent planning, analytical, organisation and time management skills

**Benefits**
- Various individual and team incentive awards
- An active policy of promotion within the group
- A Group Personal Pension
- Welsh Hospital Association membership
- Free parking for all staff
- The option of joining a Credit Union saving scheme
- A school starter scheme to allow you time off to ensure your child gets to nursery or school safely and settled in properly on their very first day
- Fully equipped, state-of-the-art gym with:

- A full and varied calendar of social events arranged by both the company and employees
- Independent, expert personal financial planning advice for your pension and other investments
- A will drafting service
- An occupational health service which includes on-site Well Employee Clinics with a nurse twice a year and free flu jabs
- Internet café with Nintendo Wii and a full-sized pool table
- Kitchens with refrigerators, microwaves and snack vending machines
- A one hour early finish each week (pro rata for part-time staff)
- Discount on Leisure Centre Membership
- TV with 24 hr news coverage
- A strong commitment to your ongoing training and career development