Hotel Receptionist

3 weeks ago


Lyndhurst, United Kingdom The Bell Inn Full time

The Bell Inn located in the heart of the New Forest, hidden away in the village of Brook, close to Lyndhurst. The Bell Inn is a 26 bedroom INN, a welcoming bar with great atmosphere.

We are looking for a Full Time Receptionist to join our team.

The hours will be based on early and late shifts (usually either 08:00- 16:00 or 14:00-22:00) on a rota basis.

**Main responsibilities**:

- Assist the Reception Manager in running a busy reception operation
- Dealing with guests queries and complaints
- Answering phones and assisting with reservations
- Ability to sell and engage customers focused on revenue generation.
- Dealing with small conference and function enquiries
- Giving a great first and last impression of the Bell Inn

**Requirements**:

- Strong experience of working on reception within the hotel industry
- Excellent customer service skills
- Well presented
- Able to communicate well with customers and team members
- IT literate

**Benefits**:

- Meals provided
- Uniform provided
- 28 days paid holiday
- Tips
- Company pension
- Discount on dining at The Bell Inn
- Gym and Golf Membership

Due to our location of this role transport is essential

Instagram: BellInn_NewForest

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- Employee discount
- Free parking
- Gym membership
- Sick pay
- Store discount

Schedule:

- 8 hour shift
- Weekend availability

Supplemental pay types:

- Tips

Work Location: One location


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