Front of House Staff

4 weeks ago

Bridgwater, United Kingdom The Levels Country Kitchen Full time

JOIN OUR FOODIE FAM

Are you a master at juggling plates (not literally, though that would be impressive)? Do you have a smile that could light up a room faster than our deep fryer? Well, we have got a job for you

We're on the hunt for a dedicated and hardworking FRONT OF HOUSE STAFF member to join our fantastic team If you've got a knack for customer service, a passion for delicious food, and the ability to whip out a perfect latte, then we want YOU

**With business expanding every year, this role could turn into a full time permanent role in no time.**

**Responsibilities**:

- Welcome and seat guests.
- Provide menu recommendations and take orders accurately.
- Communicate with kitchen staff to ensure timely service.
- Serve food and beverages with attention to detail.
- Address guest inquiries and concerns promptly and courteously.
- Process payments accurately and maintain cleanliness.
- Ensure compliance with food safety regulations
- Handle bartending duties, including preparing and serving beverages
- Support other team members and contribute to a positive atmosphere.
- Embrace the family's hospitality values and contribute to a memorable dining experience.

**Skills**:

- Great customer service: Providing friendly, attentive service and addressing guest needs.
- Effective communication: Clear communication with guests, colleagues, and kitchen staff.
- Problem-solving: Resolving guest concerns promptly and efficiently.
- Attention to detail: Accurate order-taking and payment processing.
- Time management: Efficiently handling multiple tasks in a fast-paced environment.
- Teamwork: Collaborating with colleagues and kitchen staff for seamless service.
- Adaptability: Flexibility to handle changing priorities and unexpected situations.
- Menu knowledge: Understanding menu items and accommodating dietary needs.
- Coffee machine operation: Proficiency in operating and maintaining coffee equipment.
- Professionalism: Maintaining a professional demeanour and adhering to company standards.

We offer competitive pay rates and opportunities for career growth within our organization. If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we would love to hear from you

**Job Types**: Full-time, Part-time

Pay: £8.60-£11.50 per hour

Expected hours: No more than 25 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Store discount

Day range:

- Holidays
- Monday to Friday
- Weekend availability

Physical setting:

- Bar
- Café
- Coffee shop
- Restaurant

Shift:

- 8 hour shift
- Day shift

**Experience**:

- Hospitality: 1 year (required)
- Customer service: 1 year (preferred)

Work Location: In person

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