Operations and Project Manager

4 weeks ago

Bristol, United Kingdom Reed Business Support Full time

**REED** are pleased to be partnering with a global professional services firm, based in **Central Bristol**, who are looking for an **Operations and Project Manager** to join their team.

This particular team works closely with both lawyers and core business services to help the business manage matters more effectively, ranging from pricing and scoping through to evaluation

**Hybrid working**: Yes

**About**:
This role is focused on identifying and delivering necessary changes to working practices and utilising technology to improve efficiency and effectiveness. The ability to drive sustainable change through facilitation, training and promoting benefits is an importantpart of the value of the team.

**Duties**:
Scoping and budgeting of the matter (impact on different fee arrangements)
Planning and setting up projects utilising tools and considering different resources options
Strategic reporting to support financial and progress reporting for teams and projects
Highlighting potential issues around progress, profitability, and billing
Facilitating structured communications within the delivery team
Facilitating lessons learned
Ensure effective governance, processes and defined outputs are in place
Generating LPM tools and resources to support specific work types
Lead of process improvement/operational efficiency projects
Implement and embed changes to ways of working and processes
Analyse data and communicate value to key stakeholders for key projects
Facilitating and delivering training across the firm and to clients
Promote and encourage engagement with the LOPM team and our proposition
Support and contribute to pitches to sell LOPM services and products to support the firm
Providing consultancy support and recommendations on possible delivery/implementation solutions for internal and external clients
Proactively contribute to team initiatives that build our profile, client engagements and support our mandate

**Requirements**:
Experience within a professional services or legal sector setting (advantageous)
Successfully delivered business change projects, from initiation to completion
Strong ability to build credible relationships at all levels of seniority
Strong ability to translate objectives into tangible outputs to meet specific needs
Ability to manage different stakeholder types confidently and diplomatically
Ability to confidently sell value, benefits and results to improve buy-in/engagement
Extensive project management experience and a proven understanding for behavioural considerations involved
Strong facilitation skills and is a confident presenter
Ability to confidently advise, consult and influence in all situations
Comfortable with ‘unknowns’ and assertive when necessary
Able to prioritise quickly, often in busy periods, in a calm manner
Invested team player and confident to collaborate
Strong ability to multi-task and maintain excellent attention to detail
Strong Excel skills, including using Excel to carry out analysis and reporting
Experience of process mapping tools would be an advantage
Outstanding written and verbal communication skills and presentation skills
Strong business acumen
Financial awareness

**What will you get**:
25 days holiday rising to 28 days holiday with length of service
Contributory Pension Scheme
Private Medical Insurance
Critical Illness cover
Income protection
Life assurance
Company wide bonus opportunity if hit financial target
Parental leave packages
Cycle to Work scheme
Emergency Backup Care (for childcare needs)

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