Customer Support/material Planner
3 months ago
**Customer Support/Material Planner**
**Desford (LE9) - office based, but currently working 2 days a week from home**
**Initial 3 month contract - potential to extend for the right person as long as the business need is there**
**Hours: 37.5 a week**
**Working times: 08.00 start time Mon-Fri, regular early finish on Fridays (this is rota’d, for cover)**
**Up to £15.00 per hour PAYE (umbrella contract rates also available)**
Do you enjoy helping customers? Are you used to liaising with global suppliers? Have you organised and coordinated the arrival of Materials/customer orders to site? Are you hoping to find a new exciting challenge, where you can take pride in the excellent service you provide to customers?
We’re looking for a Customer Support/Material Planner person to join our globally renowned client’s Customer Support and Supply Chain Team in Desford. Working as part of a diverse and friendly team supporting suppliers and end customers, this team are supplying to other client sites manufacturing facilities. This is an excellent opportunity with a Fortune 100 company if you have a background in Customer Service within manufacturing/engineering Supply Chain, and strong Excel skills (you’ll need to be able to create pivot tables and do v look ups), this could be the opportunity you are looking for
**What will the Customer Support/Material Planner do?**
- Assist customers, ensuring relationships are developed and any queries are resolved with pace
- Enter and manage Customer Orders (including backorder management)
- Organise and coordinate required materials and parts with global suppliers
- This work is analytical and requires a problem-solving mindset with the drive to serve customers and exceed expectations
**What skills and experience does the Customer Support/Material Planner need?**
- A strong communicator who is confident in working with suppliers and customers
- Analytical intelligence: able to anticipate/stop issues arising by identifying possible risks & challenges
- Proficient user in Excel - you’ll need to be able to create pivot tables and do v look ups
- MRP system experience (e.g. SAP, Sage, Navision etc)
- Ability to thrive under pressure, in a fast-paced work environment with high expectations
- Work well in a team dynamic but also as an individual contributor
- Interpersonal & Relationship Building skills to collaborate & connect well with with others
- Organisational, Time Management & Prioritisation skills
**Job Types**: Full-time, Temporary contract
Contract length: 3 months
**Salary**: £12.61-£20.30 per hour
Expected hours: 37.5 per week
Schedule:
- Monday to Friday
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: SEI5950C
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