Bookshop Team Leader

4 weeks ago

Norwich, United Kingdom Amnesty International UK Full time

**Contract Details**

Fixed term until 17 August 2024

**Salary**

£25,582.40 (£31,978 full-time equivalent)

**Weekly Hours**

28 hours per week (4 days per week, varying rota)

**Location**

82 St Benedicts St, Norwich NR2 4AB

**Application Deadline**

Thursday, August 17, 2023

**Interview Date**

24 or 25 August 2023

**Job Summary**

Amnesty International UK wants to inspire and mobilise more people with its message of freedom, justice and equality. To do this, we are searching for a Bookshop Team Leader with bags of initiative to run our fantastic Norwich shop and grow our profit, to support this work.

**About the role**

As Bookshop Team Leader you will be responsible for all aspects of the Amnesty Bookshop on St Benedicts Street in Norwich, ensuring that it is consistently inviting to customers, well-stocked, well-staffed and safe. This includes recruiting, guiding and inspiring a 20+ strong volunteer team, maximising the value from donations, creating enticing displays and dealing with problems as they arise. Accountable for the shop performance, you will use your initiative, and work closely with the Regional Manager, to seek ways to grow sales and profit, reach a wider audience, and make the shop even more successful.

**The role may be for you if**:

- You have experience of successfully working in a fast-paced customer-service environment, juggling a very busy and varied workload.
- You enjoy a high degree of autonomy in your work and manage your time effectively to make sound decisions efficiently.
- You are used to working with performance targets, you are commercial and creative in finding ways to succeed.
- You have experience of recruiting, managing and training a team of staff and or volunteers, and enjoy creating a strong team.
- You are highly organised and can develop and maintain procedures and processes in a work setting.

And of course, you have a good understanding and enjoyment of books.

**Our Commitment to you**

Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.

New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.

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