Customer Support Agent

7 months ago


Brighton, United Kingdom Repair and Assure LTD Full time

We are seeking a highly motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.

**Responsibilities**:

- Providing accurate information about our products and service
- Handling customer complaints and resolving issues in a timely manner
- Keeping records of customer interactions and transactions
- Professional and friendly telephone manner
- Able to work independently
- High level of experience in delivering outstanding sales performance in a similar sales role
- Ability to learn and adapt to new environments, processes, and systems quickly and thrive in a dynamic, changing environment.
- Ability to build rapport with new and existing customers while multi-tasking and following a consultative sales approach.
- Ability to multi-task multiple systems and navigate the internet quickly and efficiently.
- Open to developing your sales skills, closing sales effectively, and overcoming objections.

If you are you are looking for a new exciting challenge in a rapid growing company then get in touch.

**Salary**: £23,400.00-£25,369.73 per year

**Benefits**:

- Casual dress
- Company pension
- Referral programme

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Brighton: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

Reference ID: Customer Support / Claims



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