Head Housekeeper

**Head Housekeeper**

**Location: Townsend House, Headington, Oxford, OX3 9NX**

**Pay rate**: £11.60 (plus weekend and NVQ enhancements available)

**Contracted hours**:25 hours per week

**Shift Pattern**: 8:00am-2:00pm / 8:00am-3:00pm Monday to Friday (Working Alternate Weekends)

**ABOUT THE ROLE**

Are you an experienced housekeeper with exacting standards of cleanliness and an eye for detail?

Can you lead a small team of people to deliver an outstanding housekeeping and laundry service for our residents, whilst encouraging them to always do their best?

The Head Housekeeper plays a vital role in maintaining the highest standards of cleanliness in our homes. Leading a team of Housekeepers and Laundry Assistants, you’ll take pride in ensuring that every room and living space is clean, tidy and maintained at all times. A champion for hygiene and infection control within the home, you’ll have access to specialised equipment and materials to ensure you can create a welcoming, safe and comfortable environment for residents, as well as their friends and families.

In joining us, you’ll also become part of our extended family. You’ll work alongside other team members who are passionate about providing a safe environment, as well as warmth and kindness to all those who live and work in our homes.

Located in the Headington area of Oxford is Townsend House, offering compassionate residential, early-stage dementia and respite care for 45 residents. We’re rated 9 by Carehome.co.uk and Good by the Care Quality Commission.

**AND IN RETURN**

The Trust is a great place to work; we’ve been providing care for almost 1,000 years and we’re currently the second largest not-for-profit provider in the UK. Not-for-profit means that we reinvest every penny we make into our residents, colleagues and the care homes we live and work in. Therefore, we offer a great range of benefits, including a competitive salary, training and development.

Here are some of the other benefits you’ll enjoy as a valued member of our team:

- 28 days holiday (including Bank Holidays)
- Higher rates of pay at weekends
- A workplace pension
- Free uniform
- Free DBS
- Access to our Employee Assistance Programme
- Refer a Friend scheme rewarding you up to £1000 for every recommendation you make who successfully starts working for us
- Blue Light Card and “My Rewards” programme, offering you discounts on shopping, days out, restaurants and much more

**ABOUT YOU**

You will have experience with contract cleaning in an industrial, business or family setting and comfortable in an elderly care setting, with the ability to relate to our residents in a caring and sensitive manner. You might have previous supervisory experience, like organising rotas, delegating tasks and training new starters but this is not essential. You may also have or be working towards, a QCF Level 3 in Multi-skilled Hospitality Services (or equivalent) together with a working knowledge of the Health and Safety at Work Act, COSHH Regulations and Infection Control but, again this is not essential.

What is important is you are a positive role model, with excellent communication skills and a natural ability to get along with others. A supportive individual, able to motivate others to provide the best service to our residents at all times. Alongside being confident taking charge and being able to use your own initiative to resolve problems and deal with queries.

**Job Type**: Permanent

**Salary**: £11.60-£12.60 per hour

Schedule:

- Day shift

Ability to commute/relocate:

- Headington, Oxfordshire: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Do you currently hold a Skilled Worker visa?

Work authorisation:

- United Kingdom (preferred)

Work Location: In person