Retail and Admissions Assistant, Iwm Duxford

1 week ago


Cambridgeshire, United Kingdom Imperial War Museums Full time

**Details**:
**Location**:
Cambridgeshire
Category:
Front of house/visitor services

**Salary**:
£18,575 per annum pro rata
Contract type:
Contract Permanent
Hours:
Part time
Telephone:
0204 416 5000

**Retail and Admissions Assistant, IWM Duxford (22.5 hours)**:
The department is responsible for generating income and profit for IWM; delivering a product range that is unique, relevant and inspiring; providing excellent customer service and visitor welcome and the department acts as an ambassador for the IWM brand and values.

IWM Duxford:
IWM Duxford attracts over 350,000 visitors each year. The branch charges an admission entry fee and manages the arrival of all visitors and groups, including the thousands of visitors we welcome to our weekend Air Shows in May, July and September.

Admissions: The key roles and functions are focused on welcome and commercial Income capture. This includes providing an excellent visitor welcome; information about Duxford; entry ticket sales, Gift Aid and guidebook sales. We expect admission staff to cross sell products like Membership.

Retail: The key roles and functions for Retail are focused on product knowledge, sales drive, team working and customer service. IWM Duxford has one permanent shop situated in the admissions area as well as various pop-up shops for special events and Air Shows.

To Apply:
Interviews will take place shortly after the closing date.


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