Workshop Controller

5 months ago

Street, United Kingdom Pembrook Resourcing Full time

**Workshop Controller**

**Pembrook Resourcing are currently seeking a workshop controller to join their client’s aftersales department, as a Workshop Controller you will play a key role, ensuring the workshop runs smoothly and efficiently.**

You will calculate and manage the use of workshop resources effectively, monitoring staff and workshop performance to maintain standards. As a Workshop Controller you will allocate work to the Technicians based on the mix of skills available and resolve customer queries according to dealership and manufacturers guidelines.

We are looking for a strong communicator to take a customer focused approach to their work and also have the skills to influence others to succeed.

**Essential Requirements -**
- You will possess excellent technical knowledge gained in the retail motor industry, as well as previous management experience in a similar role. My client would also consider a technician looking to progress
- Strong organisational and prioritisation skills
- Able to take initiative and ownership of issues with a proactive can-do attitude
- Able to multi-task and switch between task
- A team player who offers help and support to others
- Willingness to learn and keep up-to-date with product and technical information
- Thrives in a high pressured environment
- Full valid UK driving licence
- Eligibility to work in the UK
- Establish and achieve personal objectives as agreed with Group Aftersales Manager.
- Ensure that the customer reception and displays meet the manufacturer’s quality objectives and staff are developed to achieve maximum customer and own satisfaction

**IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE We wish you the best of luck**

**Salary**: £28,000.00-£32,000.00 per year

Supplemental pay types:

- Bonus scheme
- Commission pay

Ability to commute/relocate:

- Street: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: Workshop Controller Exeter

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