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Scheduling Assistant

4 months ago

Newcastle upon Tyne, United Kingdom Real Life Options Full time

**Scheduling Assistant - 20 Hours per week - £9.75 per hour**

**Covering Newcastle and Durham**

Real Life Options is a registered charity, come and work for Real Life Options and you’ll start your day knowing that you’re making a difference by supporting greater independence and creating more opportunities for people with learning disabilities and autism.

You’ll have a really rewarding role working with a great team of people and the chance to make a real difference to other people’s lives. We will support you along your career path to learn, develop and grow.

**The role**

We deliver creative, dynamic and person-centred services providing a range of individualised support to people living in shared supported living properties and individual tenancies.

Reporting to the Service Manager and team within the main Newcastle hub, you will be responsible for:

- Producing and maintaining an accurate and up to date staff and people we support rota that takes into consideration people we support requirements and staff agreed annual leave for the month ahead.
- Using the rota system prepare weekly schedules, ensuring efficient allocation of resource whilst matching Support Workers to people whom we support. Making sure that the schedule is prepared in line assessed needs and agreed hours.
- Communicating rota’s to people we support and staff at least two weeks in advance.
- Maintain and update personal details on a database with relevant information including contact details, and staffing locations.
- Ensure changes or adjustments are communicated to people we support, staff and managers as soon as reasonably possible.
- Co-ordinate staff’s training in line with the organisations policies and procedures, ensuring that all systems are up to date.
- Communicate effectively with all stakeholders.
- Maintain and develop positive and beneficial relationships will stakeholders.
- Liaise with the HR Department to ensure that new starters, leavers and contract changes are processed in a timely manner and entered onto Staff Plan.
- Ensure that timesheets are completed correctly and in line with Staff Plan recording annual leave, absences and any extra hours worked.
- Ensure staff are rota’d to attend team meetings, supervisions and appraisal meetings in line with policy and procedure.
- Arrange flexible cover for colleagues in the event of holidays, sickness and emergencies.

Previous experience is desirable for this position although full training will be provided.

A basic DBS is required for this role.

Real Life Options offers flexible employment opportunities.

Benefits include:

- Accredited training giving you the knowledge and skills to deliver a first rate job
- Access to training bursaries
- A minimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff)
- An employer contributory pension scheme
- A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
- £10,000 Life cover
- Refer a Friend Incentive £250 Bonus (terms and conditions apply)
- A financial wellbeing scheme
- A reward gateway with access to discounted goods and services
- Recognition Initiatives
- The chance to make a real difference in people’s lives
- Cycle to Work Scheme

We are keen to recruit someone with the right values and behaviours who can help us to ensure our workplace values are at the heart of everything we do these are:
Respect - Honesty - Responsibility - Excellence

If you can circle 6 or more of the skills below, then you could be the person we are looking for:
Honest - Good Communicator - Strong Values - Flexible - Passionate - Self Motivated - Reliable - Caring - Inclusive

Real Life Options are an equal opportunities employer. We seek to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect.

If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we'll be happy to make reasonable adjustments to our processes to enable you to perform at your best so please do let us know.