Bank Medical Secretary

** Job summary**

Imperial College Healthcare NHS Trust Staff Bank are seeking experienced NHS Medical Secretaries to work a variety of roles across Imperial Trust.

**Main duties of the job**
- Manage correspondence, typing reports, agendas, minutes of meetings for the designated team.
- Arranges meetings for the team as necessary.
- Receive post and deal with routine correspondence.
- To receive and respond to queries from external parties, patients and relatives, or other departments, escalating more complex queries to the relevant member of the team.
- Assist with answering queries as directed by the unit manager or team lead, ensuring that when possible they are resolved early and arranging for necessary action to be expedited.
- Ensure clinical administration is dealt with effectively, including those matters where liaison with other departments, hospitals or services is necessary.
- Manage diaries of team members.
- Ensure that patient information systems are used to enhance the efficient running of the service as necessary.
- Work with the wider team to support the development and introduction of new ways of working.
- Assist the wider team with any other duties that are necessary to ensure the smooth running of the service.

**About us**

**Imperial College Healthcare NHS Trust Values**

Kind - We are considerate and thoughtful, so you feel respected and included.
Collaborative - We actively seek others’ views and ideas, so we achieve more together.
Expert - We draw on our diverse skills, knowledge and experience, so we provide the best possible care.
Aspirational - We are receptive and responsive to new thinking, so we never stop learning, discovering, and improving
Person Specification

**Experience**

**Essential**
- Prior Medical Secretary experience
- Administrative experience
- Filing techniques
- Basic IT literacy

**Qualifications**

**Essential**
- A-Levels or equivalent knowledge or experience

**Communication Skills**

**Essential**
- Clear written and verbal communication.
- Professional telephone manner
- Good interpersonal skills

**Skills/Abilities**

**Essential**
- Able to meet deadlines
- Strong organisational skills
- Attention to detail
- Ability to work on own initiative and as part of a team
- Flexibility
- Able to demonstrate an understanding of issues relating to confidentiality

**Disclosure and Barring Service Check