Lettings Administrator

**Letting Administrator - Howland Jones**

Here at Howland Jones, we are looking for an enthusiastic and well-rounded person to join our close and supportive team as an Office Assistant.

Working hours are 9.30 - 3.00pm for 4 days a week. Saturday working is not required.

**Benefits**:

- Part Time permanent contract
- 20 hours per week
- £11 per hour
- 20 days annual leave (plus bank holidays) - pro rata
- The opportunity to work within a supportive team with vast property knowledge.
- Training and support to gain relevant professional qualifications available.

The Role

The role will require you to work closely with the Senior Lettings Negotiator and the Lettings Manager. You will assist with the administrative aspects of Lettings team as well as being the first port of call for incoming phone calls. Furthermore, as you develop into the role, you will be a helpful and useful point of contact from tenant and landlords. You will be required to carry out the following tasks, to ensure the best service is continually given to our clients:

- Answer incoming phone calls to the office.
- Respond to tenant applicant enquiries and arrange viewings.
- Carry out and complete lettings paperwork to ensure compliance with lettings legislation
- Complete general office-based tasks for the Senior Lettings Negotiator and Lettings Manager
- Occasional property viewings with prospective tenants.
- Occasional property inspection / tenant check outs (training provided).
- Ad hoc work required within the team.

Required Skills and Experience
- Experience in the lettings industry would be beneficial, however it is not a requirement.
- Highly motivated and excellent customer relationship skills
- Be able to effectively communicate with prospective and existing tenants.
- Be a helpful point of contact for existing landlords.
- Be approachable, friendly, confident, and well spoken.
- Computer skills (Word & Excel)
- Full valid UK driving licence.

**Job Types**: Part-time, Permanent
Part-time hours: 20 per week

**Salary**: £11.00 per hour

Schedule:

- Monday to Friday

**Experience**:

- administration: 2 years (preferred)

Work Location: In person

Reference ID: LA22.10.21