Senior Pension Administrator

4 weeks ago


Darlington, United Kingdom Railpen Full time

We are currently recruiting for a Senior Pensions Administrator within Rail Administration Darlington on a permanent basis.

**The role**

As Senior Pension Administrator, you will work as part of a team to provide high quality pension administration services to clients, trustees and members. You will support colleagues to meet stakeholder needs by ensuring all tasks are completed accurately to enable pensions to be calculated and paid correctly, whilst ensuring the overall customer experience is positive.

**The Person**

As Senior Pension Administrator, you will have the ability to effectively communicate is essential with the customer experience being at the forefront of your mind. You will have the tenacity to problem solve, with a key eye for detail. You will act as a mentor to the rest of team, sharing your knowledge and best practice to ensure all work completed is to the required standard minimising errors or omissions, which could lead to member complaints in a timely and professional manner.

**What we can offer you**
- A competitive salary starting from £27,000 (dependent on experience)
- 26 days holiday plus 8 days bank holiday and eligibility to join the generous Annual Bonus Plan
- We provide one of the most competitive defined contribution scheme
- We support hybrid and flexible working along with very generous family leave including 12 months full pay Maternity Leave and 6 months full pay Paternity Leave amongst other available benefits
- We couple all of the above with a supportive, long-term environment with tremendous opportunities to learn and develop your career

Our values of integrity, community and alignment are the guiding principles that influence our behaviour. They help us make decisions and shape our interactions with others. They’re what we stand for.

You will demonstrate our values, helping to create a safe environment including honesty, transparency and commitment to doing what is best for our members, colleagues, Railpen and our Trustee and role model excellent professional standards and conduct.

**Next steps**
- Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life._

**Job Types**: Full-time, Permanent

**Salary**: From £28,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Work Location: In person



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