Customer Care Manager

3 weeks ago


York, United Kingdom 360 Resourcing Solutions Full time

As one of the UK’s leading manufacturers of Kitchen, Bedroom and Bathroom fitted furniture, our client has had unsuppressed growth, with almost 50 years’ experience. Their emphasis is on providing a high standard for all their products and the services they offer.They are currently seeking the very best people, to further strengthen their position within the industry by appointing dedicated individuals to share in their success.

**The key responsibilities of their Customer Care Manager will include**:

- Managing the resolution of reported product/installation issues
- Co-ordinating employed labour force and ensuring their quality of workmanship is of a high standard
- Attending regular review meetings with their customers
- Ensuring area performance targets are achieved
- Administrative duties in accordance with the role

**To meet the requirements of their Customer Care Manager you must have**:

- Experience working within fast track building processes and the furniture industry
- Knowledge of installations
- A hands-on approach and determination
- Excellent interpersonal skills
- Excellent organisational, numerical and time management skills
- Experience in managing people.
- A willingness to learn on your feet.

**As their Customer Care Manager, you will be**:

- Able to communicate confidently with people at all levels
- Self-motivated and willing to work as part of a dynamic team
- Able to work under pressure to maintain deadlines
- Computer literate
- Personally presentable at all times

If this sounds like the perfect opportunity for you and you’d like to become their **Customer Care Manager **then please **click ‘apply’ today** - don’t miss out, they’d love to hear from you



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