Sales Consultant

7 months ago


Horsham, United Kingdom The Fragrance Shop Full time

**Sales Consultant**

**Location**: Horsham, West Sussex

**Hours**:8 per week

**Reporting To**:Store Manager

**Contract**: Permanent

**About The Fragrance Shop**

Established in 1994, The Fragrance Shop is known for its passionate and innovative nature within the fragrance industry, and we are the UK’s largest, independent fragrance retailer. Our aim is to create mainstream and luxury fragrance, which is affordable and accessible for all, and we showcase over 130 luxury Fragrance brands in our stores 200+ nationwide and online

**Role Overview**

The Fragrance Shop are on the lookout for an enthusiastic, motivated, and reliable Sales Consultant to join our team We are extremely passionate about our products and ensuring our customers receive the highest level of customer service. Our employees are trained to offer the very best expertise and knowledge within the fragrance industry. So, if you feel you are passionate about fragrance and thrive in a busy environment then this could be the perfect role for you

Shifts would include Saturdays and Sundays 12-4pm, with possible availability throughout the week for cover.

**Key Responsibilities**:

- Providing outstanding customer service
- Effectively matching the correct fragrance to the customer's needs
- Keeping up to date with product knowledge, new fragrances, and creative ideas
- Introducing a range of add on's
- Maintaining cleanliness of the store
- Recover and replenish stock, so items are available to sell
- Processing transactions at the till point
- Inspiring our customers with spraying fragrances and providing demonstrations

**Required Experience**
- Educated to GCSE level or equivalent.
- Previous experience in sales/retail would be an advantage but not essential.
- Strong team working skills
- Flexibility to include evenings and weekends.

**Required Skills**:

- Customer service focused
- Adaptable with a ‘can do’ attitude
- Strong communicational and interpersonal skills

**Package Details**:

- Competitive rate of pay
- Merchandise discount
- Exciting store incentives
- Training and development programs
- Progression pathways

**Job Types**: Part-time, Permanent
Part-time hours: 8 per week

**Salary**: £7.49-£10.42 per hour

**Benefits**:

- Company pension
- Employee discount
- Store discount

Flexible Language Requirement:

- English not required

Schedule:

- Weekend availability

Supplemental pay types:

- Bonus scheme

Application question(s):

- Are there any days throughout the week you can't work?

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Sales: 1 year (preferred)

Work Location: In person


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