Instructor

**A little bit about Zip World**

At Zip World our aim is to create extraordinary experiences for our customers, and our staff. Whether you’re working as an instructor, on check-in, or at one of our restaurants, every day you will be helping to make peoples experiences with Zip World ones to remember.

Zip World is a customer focussed, friendly organisation - and so are our people. Our organisation is run by a bunch of genuine, adventurous, energetic individuals all working together to be the best at what we do.

We provide the training to help you deliver the best

**What will you be doing**

As an Adventure Team Member you will be working anything and everything between operating one of our Trek courses or solving customer queries to general upkeep of the site or daily health and safety checks, helping to create extraordinary experiences for our customers.

You will be kitting up, clipping on, delivering safety briefs and everything in between, all the while delivering extraordinary customer service.

**What you’ll need**

Safety comes first attitude, with a professional outlook

Great customer service with drive and enthusiasm to achieve extraordinary customer experience.

Energetic and enthusiastic with the ability to work with other colleagues in a dynamic working environment

Must like working outdoors, and for our activity roles you must have a good head for heights

**What you’ll receive in return**

Zip World is a fantastic place to work, and the benefits are as impressive as they are unique. Here are just a few:
Comprehensive training and support to succeed in your role

Company pension scheme

Easy to use staff app to access rota’s/extra shifts and holiday requests

Free employee assistance programme

Mountain Equipment uniform and online staff discount

Free and discounted access to all Zip World adventures

Staff discounts at Zip World food & beverage outlets

Discounts with Retailers such as Cotswold Outdoors and Magic Mountain

Incentives and discretionary bonus payments

Regular and fun social events throughout the year

**Application Process**

Training & Inductions - Successful applicants will be expected to attend a comprehensive paid training programme at Zip World

**Job Types**: Full-time, Part-time

**Salary**: From £11.44 per hour

Expected hours: 1 - 40 per week

**Benefits**:

- Casual dress
- Childcare
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Health & wellbeing programme
- Referral programme
- Store discount
- Transport links
- Work from home

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

**Education**:

- A-Level or equivalent (required)

Work Location: In person