Senior Communications

4 months ago

BurtonOnTrent, United Kingdom MIH (Make It Happen) Solutions Limited Full time

**Senior Communications and PR Officer**
- **37.5 hours per week - We welcome applicants who require flexible hours, there is also the option to WFH twice a week after a completed probationary period. Weekend work may vary dependent on upcoming events.**_

**About the post**:
Reporting to the Communications and Engagement Specialist, this role requires a creative-minded communications professional with a passion for making a positive difference.

You will be working with a team of communications, engagement, design and digital specialists, creating content for a variety of clients, as well as our own organisation. As such, communications planning and content creation will be varied across numerous disciplines. Your role will be to engage and understand the audience, to motivate them towards helping to achieve the client’s strategic goals.

You will be confident in developing and using a range of tools, channels and styles, producing content for web pages, articles, press releases, blogs, social media, storyboards and digital/production media, amongst others.

The work may involve the handling of highly sensitive information and therefore confidentiality must be always observed.

You will be primarily responsible for delivering excellent client services that underpin the MIH values:
Integrity and authenticity | Making a positive difference | Elegant and respectful challenge | Collaboration and trust | Always doing and giving our best

**Core duties**:

- Take the lead on appropriate projects, with support and supervision from more senior members of the team as required
- Collaborate with team members, clients, designers and other professionals on both large and small-scale projects
- Tailor the approach and style of individual writing and content development assignments according to their purpose, identifying fresh and interesting angles
- Edit and proofread copy as needed
- Ensure adherence to relevant brand guidelines and provide advice as needed
- Write for web pages, internal communications briefings, blogs, social media and any other platforms specified, including storyboarding for video
- Work with members of our production team, including external designers, to ensure the visual elements of the project complement the words
- Assist in the development of client proposals and pitches
- Conduct high-quality research, insight and evaluation, e.g. to understand stakeholder perceptions and needs or review the effectiveness of activities, presenting findings in a comprehensive, easy to understand format which can be used by both clients and MIH leads
- Contribute to the development and management of campaigns and other project plans
- Support effective client account management and the development of mutually beneficial customer relationships
- Seek out and develop material to help promote MIH Solutions, including social media posts, press releases, case studies, blogs, awards entries etc.
- Play a role in developing digital material and supporting activities to promote MIH Solutions as directed
- Contribute proactively to team meetings and support the development of our organisation, business and team, including the delivery of our social value commitments

**Other requirements**:

- Liaise with suppliers and other third parties to arrange and order, e.g. printing, deliveries, branded goods etc.
- Prepare/contribute to performance reports and reviews
- Daily completion of timesheets for chargeable and non-chargeable MIH time, and contributing towards ensuring profitability, as well as delivering better value for money for both the client and MIH
- Contribute to the effective housekeeping of filing systems and shared team areas
- Supporting other activities in keeping with the level and skills of the role and, on occasion, helping the team through busy periods by taking on tasks such as administration or events planning on a short-term basis
- Managing personal files, documents and records to ensure compliance with GDPR, the Data Protection Act and other relevant legislation
- Excellent writing and editing skills, with a keen eye for detail
- Experience in creating effective, consistently high-quality content for specified audiences, including on social media
- Excellent communications and interpersonal skills, and a professional approach always
- The ability to organise oneself and to manage tasks across a range of projects, for a diverse range of clients simultaneously
- The ability to stay calm under pressure and work flexibly within an ever-changing environment
- Problem-solving skills, with the ability to work under your own initiative
- The desire to take a proactive approach both to self-development, and to the growth of our organisation and team
- A positive, enthusiastic, ‘can do’ attitude and an eagerness to learn and explore

**Skills & Experience**:

- Impeccable English language skills and highly adept in writing, speaking and developing appropriate messaging and materials
- Hard-working a

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