Ward Clerk

3 weeks ago


Headington, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

An exciting opportunity has arisen for a Ward Clerk to join the Specialist Surgery team. We cater for a variety of specialities including Plastic reconstructive surgery, ENT, Ophthalmology and Maxillofacial surgery. Our friendly department consists of a 30 bed mixed ward and a day surgery unit for elective and emergency surgery and GPRU and HAPI clinics.

The post holder will need to have administrator and have good communication skills. You will need to be organised and have an ability to manage time effectively. You will need to have experience with patient management systems and be prepared to undertake further training as required.

The role will involve meeting and greeting patients and their families arriving on both reception areas, inputting patient details onto the patient administrative system, requesting and tracking patient notes, scanning notes, taking telephone calls, admitting and discharging patients on the patient management systems.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

The successful post holder will play a vital role in ensuring clerical and administrative support if maintained and upheld in Specialist Surgery in-Patient. The post holder expected to have good interpersonal skills and communicate with the multi-disciplinary team. You will be working very closely with the nursing team in general and specifically, provide administrative support to the senior nurse team.

Previous experience would be advantageous, but full training on the hospital systems will be given.