Dispenser, North Petherton Surgery

1 month ago

Bridgwater, United Kingdom Symphony Healthcare Services Full time

Job summary

North Petherton Surgery have an exciting opportunity for highly motivated and flexible individual to join the practice as a Dispenser on a fixed term basis.

20 hours per week available, working patterns to be discussed at interview.

The rate of pay will be £11.90 per hour, with the benefit of a NHS or NEST pension offered.

Main duties of the job

Job Summary:
To ensure that a high quality, safe and efficient dispensing service is available to meet the needs of patients at all times.

Job Responsibilities:

- To dispense prescriptions accurately and in a timely manner in accordance with practice policies
- To receive goods
- To maintain efficient stock control with mínimal wastage
- To maintain a tidy dispensary
- To monitor fridge temperatures
- To take in and hand out prescriptions
- To process prescription requests
- To deal with patient and third party prescription queries
- To collect prescription fees and check exemption from fees
- To proactively support the practice achievement of standards within the Dispensing Services Quality Scheme including undertaking DRUM reviews.

About us

Symphony Healthcare Services Ltd. is a growing primary care organisation based in Somerset which aims to improve and develop the best patient-centered care and services in the country, and we are embracing change within general practice by implementing new and innovative models of care. If you are passionate about delivering outstanding healthcare and share our values, join us to support the achievement of our goals.

Job descriptionJob responsibilities

Dispenser Job Description

JOB TITLE: Dispenser

REPORTS TO: Lead Dispensing Technician

HOURS:
Job Summary:
To ensure that a high quality, safe and efficient dispensing service is available to meet the needs of patients at all times.

Job Responsibilities:

- To dispense prescriptions accurately and in a timely manner in accordance with practice policies
- To receive goods
- To maintain efficient stock control with mínimal wastage
- To maintain a tidy dispensary
- To monitor fridge temperatures
- To take in and hand out prescriptions
- To process prescription requests
- To deal with patient and third party prescription queries
- To collect prescription fees and check exemption from fees
- To proactively support the practice achievement of standards within the Dispensing Services Quality Scheme including undertaking DRUM reviews.

Confidentiality:

- Maintain confidentiality as per the SHS confidentiality policy.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with SHS policies and procedures relating to confidentiality and the protection of person and sensitive data.

Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the SHS Health and Safety policy.

Equality & Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with SHS procedures and policies and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:
The post-holder will participate in any training programme implemented by the practice or SHS as part of this employment, such training to include:

- Participation in an annual appraisal.
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:
The post-holder will strive to maintain quality within the practice, and will:

- Alert other team members of issues of quality and risk.
- Assess own performance and take accountability for own actions, either directly or under supervision.
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- Work effectively with individuals in other agencies to meet patient needs.
- Effectively manager own time, workload and resources.

Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:

- Communicate effectively with other team members.
- Communicate effectively with patients and carers.
- Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:
The post-holder will:

- Participate in audits where appropriate.

Person SpecificationQualificationsEssential
- To be educated to a minimum of GCSE or equivalent level.
- To have a recogn

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