Front Office Intern
3 weeks ago
IHG Hotels & Resorts in Dubai is offering front office internships that encompass roles as reception, guest services, and guest relations interns Choose your preferred position by sending us your resume right away
**DETAILS**
- Host: IHG Hotels & Resorts
- Destination: Dubai, United Arab Emirates
- Department: Food and Beverage
- Program: Hospitality & Business Internship
- Duration: 6 - 12 months
- Intake: December 2023 and January 2024
**RECEPTION - RESPONSIBILITIES**
- Greeting and welcoming guests
- Assisting with check-in and check-out procedures
- Handling guest inquiries and requests
- Managing reservations
- Other reception duties
**GUEST SERVICES - RESPONSIBILITIES**
- Greeting guests upon arrival and making them feel welcome
- Providing front desk services to guests
- Assigning rooms and taking care of administrative duties
- Delivering mail and messages
- Other guest services duties
**GUEST RELATIONS - RESPONSIBILITIES**
- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral
- Provide information about amenities, areas, and venues
- Other guest relations duties
**GENERAL REQUIREMENTS**
- Enrolled students or recent graduates within 24 months
- School, college, or university reference letter
- Conversational English
- Physically fit
- Well-groomed
- Pleasant personality
- Clean criminal record
- No drug abuse
- Minimum 6 months passport validity
**PROGRAM BENEFITS**
- Provided accommodation option
- Lodging benefits (i.e. meals, transportation, uniform, laundry)
- Visa sponsorship
- Monthly allowance
- Arrival support (airport pick-up, housing arrangement)
- Recruitment opportunity by the host
- An unforgettable educational travel experience
**Job Types**: Full-time, Permanent, Temporary contract, Fixed term contract, Graduate, Internship
**Salary**: £200.00-£650.00 per month
**Benefits**:
- Canteen
- Health & wellbeing programme
- On-site gym
- Relocation assistance
- Shuttle service provided
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
Application question(s):
- Are you an enrolled student or a recent graduate?
- Do you have any experience in or related to Guest Relations, Guest Services, Reception, or similar fields?
**Education**:
- Diploma of Higher Education (preferred)
**Language**:
- English (required)
Work Location: In person
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