Barista

3 weeks ago

Northampton, United Kingdom grandbies Full time

Do you love Fashion and Coffee? Do you want to work in a modern, fresh trendy environment?

We are looking for a **Barista **to provide excellent customer service and meet sales quotas for our exciting new business, Grandbies.

**Grandbies **is the ultimate destination for a trendy, unique, unforgettable experience. It’s an all-in-one boutique and coffee shop dedicated to the grandchildren of the owner, Marion Brown. We are passionate about providing our customers with a warm retail experience.

We’re on the hunt for a passionate Full-time Barista to join our team If you’re skilled at crafting the perfect cup of coffee and would like to work in a relaxed environment, we want to hear from you Join us Tuesday - Saturday from 9:30 am - 5:30 pm. Immediate start is available. Drop us a message to apply
- You will help identify client needs, present and answer questions about our products and services, and recommend solutions.
- A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to Grandbies’s long-term success.

You must have Barrisa training as you will be manning the professional coffee machine and serving customers.

Weekends will be included and there will be an expectation to be on call for events that may take place throughout the year.

**Responsibilities**:

- Greet and direct customers
- Provide accurate information (e.g. product features, pricing, and after-sales services).
- Answer customers’ questions about specific products/services.
- Conduct price and feature comparisons to facilitate purchasing.
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times).
- Inform customers about discounts and special offers.
- Provide customer feedback to the Store Manager.
- Stay up-to-date with new products/services.
- Make and sell coffee
- Manage, and clean the coffee and expresso machines.
- Make soft drinks
- Serve light beverages and pastries
- Social Media

**Skills**:

- Proven work experience as a Retail Sales Representative, Sales Associate, Barista, or similar role.
- Understanding of the retail sales process.
- Familiarity with consumer behavior principles.
- Knowledge of inventory stocking procedures.
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships.
- Ability to perform in fast-paced environments.
- Flexibility to work various shifts Buying clothes for retail

**Job Types**: Full-time, Permanent

**Salary**: £23,000 annual salary

**Benefits**:

- Canteen
- Casual dress
- Company events
- Company pension
- Free Parking Store discount

**Schedule**:

- Monday to Saturday Weekend availability

**Other Details**:

- Supplemental pay types: Tips
- Ability to commute/relocate: Northampton: reliably commute or plan to relocate before starting work (required)
- Education: GCSE or equivalent (preferred)
- License/Certification: Driving Licence (preferred)
- Work Location: In person
- Application deadline: 31/06/2024
- Reference ID: 00071
- Expected start date: ASAP

**About grandbies**:
Grandbies is the ultimate destination for a unique, unforgettable experience. It’s an all-in-one boutique and coffee shop dedicated to the grandchildren of the owner, Marion Brown. We are passionate about providing our customers with a warm retail experience. Come and enjoy our curated selection of items, from vintage-style apparel, designer one offs and unique accessories. Relax and enjoy a cup of coffee or a tasty snack while you explore the store.Grandbies is the perfect place to come together and share stories, memories, and laughs.

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