Current jobs related to Client Solutions Service Support - Edinburgh - Nucleus Financial
-
Client Solutions Engineer
1 month ago
Edinburgh, Edinburgh, United Kingdom Motorola Solutions Full timeJob Overview In the role of a Customer Technical Support Engineer at Motorola Solutions, you will play a vital role in a dynamic managed service environment, where your technical expertise and client relationship skills will be essential in implementing and supporting our diverse product offerings. This position involves direct interaction with clients,...
-
Client Experience
4 months ago
Edinburgh, United Kingdom BlackRock Full timeDescription About this role Technology & Operations BlackRock is one of the world’s preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock offers a range of solutions — from rigorous fundamental...
-
Client Technical Support Consultant
1 month ago
Edinburgh, Edinburgh, United Kingdom Motorola Solutions Full timeJob Overview As a Technical Support Specialist at Motorola Solutions, you will play a vital role in a dynamic managed service environment, combining technical expertise with exceptional client relationship management to effectively implement and support our diverse product offerings. In this position, you will engage directly with clients, necessitating...
-
Client Services Support Officer
5 hours ago
Edinburgh, United Kingdom Greenbean Full timeWe are currently looking for organised individuals with a focus on customers to join our client as a Client Solutions Service Support. Financial Security: Competitive salary with annual reviews, 10% non-contributory employer pension, annual performance-linked bonus, group income protection, and life assurance. Work-Life Balance: Potential for hybrid...
-
Client Services Support Officer
1 hour ago
Edinburgh, United Kingdom Greenbean Full timeWe are currently looking for organised individuals with a focus on customers to join our client as a Client Solutions Service Support. Financial Security: Competitive salary with annual reviews, 10% non-contributory employer pension, annual performance-linked bonus, group income protection, and life assurance. Work-Life Balance: Potential for hybrid...
-
Client Solutions Analyst
16 hours ago
Edinburgh, Edinburgh, United Kingdom addepar Full timeAbout the RoleWe are seeking a highly skilled Client Solutions Analyst to join our Services Team at Addepar. As a Client Solutions Analyst, you will be responsible for designing and implementing Addepar for new clients, identifying opportunities to unlock significant value for clients' businesses, and providing exceptional client experience.Key...
-
Client Solutions Analyst
17 hours ago
Edinburgh, Edinburgh, United Kingdom addepar Full timeAbout the RoleWe are seeking a highly skilled Client Solutions Analyst to join our Services Team at Addepar. As a Client Solutions Analyst, you will be responsible for designing and implementing Addepar for new clients, identifying opportunities to unlock significant value for clients' businesses, and providing exceptional client experience.Key...
-
Financial Services Lawyer
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Service Care Solutions Full timeJob Title: Banking and Finance SolicitorAbout the Role:We are seeking a highly motivated and experienced Banking and Finance Solicitor to join our team at Service Care Solutions. As a key member of our legal department, you will play a crucial role in providing expert advice and guidance on banking and financial transactions.Key Responsibilities:Provide...
-
Financial Services Lawyer
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Service Care Solutions Full timeJob Title: Banking and Finance SolicitorAbout the Role:We are seeking a highly motivated and experienced Banking and Finance Solicitor to join our team at Service Care Solutions. As a key member of our legal department, you will play a crucial role in providing expert advice and guidance on banking and financial transactions.Key Responsibilities:Provide...
-
Client Solutions Support Representative
3 months ago
Edinburgh, United Kingdom Phoenix Group Full time**Location and flexible working**:Edinburgh. We recognise the benefits of flexible working and will discuss what is important to you and balancing this with business requirements during the recruitment process. **Job Type**: Permanent **Closing Date**: 14th June **Salary and benefits**:Up to £25,000 plus 8% bonus up to 16%, private medical cover, 38 days...
-
Client Services Operations Specialist
1 month ago
Edinburgh, Edinburgh, United Kingdom Pontoon Solutions Full timePosition OverviewClient Services Operations SpecialistCompensation: £15.99 p/h PAYELocation: Flexible (Hybrid Work Model)Contract Duration: 6 monthsAt Pontoon Solutions, we are at the forefront of innovation in the financial services sector, providing a diverse range of career opportunities that blend business acumen, finance, and technology. As a leading...
-
Senior Client Solutions Executive
3 months ago
Edinburgh, United Kingdom Pinsent Masons Full time**CLIENT SOLUTIONS/ENGAGEMENT/RELATIONSHIP EXECUTIVE** **Role Overview** Vario is a market leading alternative legal services provider within the law firm, Pinsent Masons. It is unique in the legal sector. Vario is a practice group within Pinsent Masons which incorporates; Flexible Services, Consulting and Technology, Legal Project Management and Managed...
-
Client Services Support
3 months ago
Edinburgh, United Kingdom CleverHR Full timeWe have an excellent opportunity to join this well respected, leading Financial Planning firm. The company provide financial advice to both private and corporate clients, helping them navigate across the full spectrum of products. This includes retirement planning, investment planning, workplace pensions and various insurances. **Key...
-
Support Services Expert
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Motorola Solutions Full timeJob SummaryMotorola Solutions is seeking a highly skilled Customer Technical Support Engineer to join our team. As a key player in our managed service, you will be responsible for providing technical support to our customers, ensuring their products are running smoothly and efficiently.Key ResponsibilitiesAct as the primary point of contact for customers,...
-
Support Services Expert
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Motorola Solutions Full timeJob SummaryMotorola Solutions is seeking a highly skilled Customer Technical Support Engineer to join our team. As a key player in our managed service, you will be responsible for providing technical support to our customers, ensuring their products are running smoothly and efficiently.Key ResponsibilitiesAct as the primary point of contact for customers,...
-
Client Services Support
3 months ago
Edinburgh, United Kingdom CleverHR Full time**Client Services Associate** **Location: Edinburgh, City of Edinburgh** **Responsibilities**: - Greet clients and provide them with a friendly environment to interact with our team - Answer phone calls and take messages while checking in clients into the office - Answer general questions about policies and procedures - Create invoices and prepare payment...
-
Client support advisor
6 hours ago
Edinburgh, United Kingdom Greenbean Full timeWe are currently looking for organised individuals with a focus on customers to join our client as a Client Solutions Service Support.This opportunity is based in Edinburgh with a salary of £25,000, working 35 hours per week, between 08:30 am – 17:30 pm.Why join the team?Financial Security: Competitive salary with annual reviews, 10% non-contributory...
-
Client support advisor
5 hours ago
Edinburgh, United Kingdom Greenbean Full timeWe are currently looking for organised individuals with a focus on customers to join our client as a Client Solutions Service Support. This opportunity is based in Edinburgh with a salary of £25,000, working 35 hours per week, between 08:30 am – 17:30 pm. Why join the team? Financial Security: Competitive salary with annual reviews, 10%...
-
Client support advisor
1 hour ago
Edinburgh, United Kingdom Greenbean Full timeWe are currently looking for organised individuals with a focus on customers to join our client as a Client Solutions Service Support. This opportunity is based in Edinburgh with a salary of £25,000, working 35 hours per week, between 08:30 am – 17:30 pm. Why join the team? Financial Security: Competitive salary with annual reviews, 10%...
-
Client support advisor
11 hours ago
Edinburgh, United Kingdom Greenbean Full timeWe are currently looking for organised individuals with a focus on customers to join our client as a Client Solutions Service Support.This opportunity is based in Edinburgh with a salary of £25,000, working 35 hours per week, between 08:30 am – 17:30 pm.Why join the team?Financial Security: Competitive salary with annual reviews, 10% non-contributory...
Client Solutions Service Support
4 months ago
**About the role**:
We're on the lookout for excellent, customer-obsessed and organised individuals to join our Client Solutions team.
Our purpose at Nucleus is to transform financial services and create better outcomes for our advisers and their clients. It is this purpose that drives everything we do. Providing exceptional customer service is a key element of our proposition and the client relations department play a leading role in making this happen. The Client Solutions Service Support role plays a crucial part within the department by working with colleague's in the administration and management of their designated firms as well as owning a range of responsibilities, shared with your across the whole department.
Fundamental to this role is customer service. This means being a pro at maintaining a healthy balance between delivering on our customers' needs and expectations, while managing a dynamic and varied workload. Every day you'll manage multiple queries through various channels all with the aim of ensuring our service standards are met, enabling our advisers to get the best outcome for their clients.
You'll join an energetic and collaborative team that supports each other, always learning and developing. We have a great track record of progression, so this is a brilliant opportunity to develop yourself and progress your career. Each day will be different, and the role will evolve with time and effort.
**A bit about you**:
Your friends would probably describe you as 'the reliable one'. You will be very organised and have the ability to manage your own time effectively. You will work well as part of a team and take a great deal of pride in providing exceptional customer service. You want to be part of a collaborative culture where you feel empowered but always know you'll never be left alone.
- To be proactive and use your initiative to deliver exceptional service
- To identify and drive forward business improvements
- Planning and managing your workload to deliver the required service standards, and ensuring your team work effectively together
- Maintaining company values and branding through all communications and interactions
- Collaborating with and influencing your colleagues and partners to achieve the best outcome for customers
- Taking accountability, if issues do arise, ensuring that things are seen through to the end
- To take ownership of your development, embracing all opportunities to learn and grow.
**A little about us**:
Our purpose at Nucleus is to make retirement more rewarding, with a vision to build the best retirement-focused platform in the UK. It is this purpose that drives everything we do. Whether you are working in a role that is customer-facing or not, you'll need to be service-obsessed to work here.
It's a fast paced and exciting environment, and one where we believe you will get the chance to fulfil your potential and do work that really matters, to you and our customers. We believe in you having your own chunk of responsibility and being trusted to make things happen.
Nucleus' culture is something our people believe sets us apart from other places they've worked. We think big, know our stuff and move at pace, but always empowering others along the way and breaking new ground to find better ways of doing things.
We know that sometimes the right choice is not the easy one, so empowering each other and celebrating others' successes, as well as our own, is part of what makes us Nucleus #WeAreNucleus
**Inclusion and diversity at Nucleus**:
As with most things in life, who cares, wins. We really care about inclusion.
For us this is not a box-ticking thing, it's a commercial imperative. It isn't about being PC.
It's about being future-relevant and durable. Find out more on our inclusion page.We offer a generous blend of benefits for the things that really matter to our people, including pension, bonus, enhanced parental leave, paid time off for emergencies, health and wellbeing initiatives and flexible working options.
If you'd like to find out more about us or the role, you can get in touch with Christie in our People Team.
