Client Services Manager Email Marketing

4 weeks ago


Milton Keynes, United Kingdom PAASE Full time

**Location**: Head Office - Milton Keynes
**Contract**: Full time, Permanent
**Salary**: £30,000-35,000 per annum

**Benefits**: Competitive salary Gym membership Life cover Company pension Performance related bonus scheme

**Key Responsibilities**
- Review and report on campaign performance, providing insight and expert advice on how to improve
- Manage the team of Client Services Execs, providing support, training and allocate work according to capacity
- In conjunction with the Customer Success Managers, scope, manage and deliver client projects within current business policies and legal compliance
- Communicate project progress both internally and externally with stakeholders, managing expectations
- Collaborate with all other teams to learn and build knowledge about new partnerships and integrations, ensuring that this knowledge is passed on to your team
- Develop and improve processes and be the go-to expert on all client services matters
- Deliver on operational targets, and work with the leadership team to ensure the business achieves financial goals
- Provide support to the Head of Client Services in leading the team and developing and evolving processes to ensure the efficiency of the team and the wider business

**Key skills**
- Driven - ambitious to achieve goals and grow
- Adaptable - in adopting new tools, systems and processes quickly
- Disciplined - able to prioritise and organise tasks
- Confident - in all communication, written and verbal
- Proactive - able to take initiative and be happy to work independently when needed
- Organised - highly organised with project management skills
- Team player - working collectively to learn and support success
- Focused - with great attention to detail
- Leader - recruit, inspire, motivate, train and mentor

**What's on offer?**
- Fast-growing business with opportunities for career development
- Flexible working environment
- Competitive salary and benefits

**Qualifications & experience**
- Bachelor's degree or equivalent experience
- Knowledge of Klaviyo, Bloomreach or MAPP would be an advantage

**About PAASE**
Our expertise lies in CRM strategy and planning, marketing automation and fully managed services.

Closing date 16-04-2023



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