Council Tax Accounts Officer Rbkc606342

2 weeks ago

London, United Kingdom London Tri-Borough Councils Full time

**Job Summary**:
**Salary range**: £35,223 - £38,934 per annum
**Work location**: London
**Hours per week**: 36
**Contract type**: Permanent
**Vetting requirements**: Standard DBS Check
**Closing date**:12th February 2023
**Interview date**: Week commencing 20th February 2023

**About Us**:
**Help deliver a high quality, responsive service for our customers.**

At the Royal Borough of Kensington and Chelsea, we put local people and businesses at the heart of everything we do, working in partnership with them to provide quality services that are responsive, effective and efficient. Committed to acting with openness, honesty, compassion and humility, we aim to listen and understand in a way that is respectful, encourages involvement and meets the needs of all our communities.

**The Role**:
You will ensure that each customer is provided with an excellent and compassionate customer service practising first contact resolution. A compassionate approach to every challenge is required as you assist people to pay their taxes in a manageable way and ensure that the council’s annual council tax collection rate target is achieved.

Please refer to the **Job Description** for more information

**About You**:
With previous experience of working in a Council Tax office or similar environment you will be a self-motivated individual who possesses good IT skills and the capability of writing easy to understand customer responses.

This is a hybrid working arrangement with 2 days a week in the office and 3 working from home so you must have a high level of flexibility and adaptability and have a positive attitude towards change.

You will have previously worked in a revenues and benefits office or a similar environment, have knowledge of Council Tax legislation and procedures, and be experienced in front-line customer contact, both by phone and in-person.

It is important that you understand and commit to Council policies in relation to equal opportunities, customer care and service delivery, and the ability to implement these policies in the workplace.

Join us, and you can look forward to a package that includes a competitive salary, a high-quality pension scheme and generous annual leave plus bank holidays.

**Application process**

**Additional information**

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

We engage our staff with a variety of learning types including face-to-face and virtual learning because we want to ensure our staff understand our values and behaviours, grow their skills and develop their careers.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

We do not accept speculative CVs from any source.

  • Council Tax Officer

    7 days ago

    London, United Kingdom Sammons Recruitment Group Full time

    Job Title: Council Tax Officer Contract Type: Temporary - Location: - London- Job Base: - Hybrid**Salary**: £20.59 per hour Reference: V-81110 Contact Phone: 01252 727887 Job Published: 23/04/2024 16:44 Council Tax Officer London | £20.59 per hour | Posted today Our client is seeking a motivated and detail-oriented individual to join their team as a...

  • Council Tax Officer

    Found in: Whatjobs ES C2 - 3 days ago

    London, United Kingdom Tempest Resourcing Limited Full time

    Council Tax OfficerHours per week: 35Rate: £23.85 Umbrella Software: CivicaWe have an exciting opportunity for a Council Tax Officer to join our Council Tax team within the Income & Debt department for a London Based Council.* The successful candidate will work as part of a fast-paced team and be responsible for the administration of Council Tax accounts in...

  • Council Tax Officer

    2 days ago

    London, United Kingdom AKTON Resourcing Ltd Full time

    Council Tax Officer Enfield I am recruiting for a local authority who has an exciting opportunity for a Council Tax Officer to join the Council Tax team within the Income & Debt department at the Council. You will work as part of a fast-paced team and be responsible for the administration of Council Tax accounts in line with current legislation, ensuring...

  • Council Tax Officer

    Found in: Talent UK 2A C2 - 3 days ago

    London, United Kingdom Tempest Resourcing Limited Full time

    Council Tax OfficerHours per week: 35Rate: £23.85 Umbrella Software: CivicaWe have an exciting opportunity for a Council Tax Officer to join our Council Tax team within the Income & Debt department for a London Based Council.* The successful candidate will work as part of a fast-paced team and be responsible for the administration of Council Tax accounts in...

  • Council Tax Officer

    Found in: beBee jobs GB - 12 hours ago

    London, Greater London, United Kingdom Tempest Resourcing Full time

    Council Tax OfficerHours per week: 35Rate: £23.85 Umbrella Software: Civica We have an exciting opportunity for a Council Tax Officer to join our Council Tax team within the Income & Debt department for a London Based Council. The successful candidate will work as part of a fast-paced team and be responsible for the administration of Council Tax accounts...

  • Council Tax Officer

    1 week ago

    Enfield, Greater London, United Kingdom AKTON Resourcing Ltd Full time

    Council Tax Officer Enfield I am recruiting for a local authority who has an exciting opportunity for a Council Tax Officer to join the Council Tax team within the Income & Debt department at the Council. You will work as part of a fast-paced team and be responsible for the administration of Council Tax accounts in line with current legislation, ensuring...

  • Council Tax Officer

    Found in: Talent UK 2A C2 - 3 days ago

    London, United Kingdom Kane Recruitment Full time

    This is a hybrid role, 40% office based.Must have experience of working in a revenues environment Excellent Council Tax knowledge of council tax administration - billing, discounts & exemption and recoveryExcellent communication skills Flexible experience of dealing with challenging customers - major call centre element

  • Council Tax Officer

    Found in: Talent UK C2 - 1 week ago

    London Borough of Enfield, United Kingdom CRA GROUP LIMITED Full time

    3 months contract with a North London based Local AuthorityJob Summary:·         We have an exciting opportunity for a Council Tax Officer to join our Council Tax team within the Income & Debt department at Enfield Council.Key Duties/Accountabilities:·         The successful candidate will work as part of a fast-paced team and be...

  • Council Tax Collection Officers

    2 weeks ago

    London, United Kingdom Allied Healthcare Full time

    Council Tax Collection Officers needed in Remote The rate is flexible depending on experience. This is a temporary role The reference number is: 5247588 The successful candidate collect Council Tax and deal daily with queries received as a result of recovery action being taken on cases that have fallen into arrears. They will monitor cases in...

  • Council Tax Officer

    Found in: Talent UK C2 - 1 week ago

    London Borough of Enfield, United Kingdom CRA GROUP LIMITED Full time

    Job Description3 months contract with a North London based Local AuthorityJob Summary:·         We have an exciting opportunity for a Council Tax Officer to join our Council Tax team within the Income & Debt department at Enfield Council.Key Duties/Accountabilities:·         The successful candidate will work as part of a fast-paced team...

  • Council tax revenues officer 1256992

    2 days ago

    London, United Kingdom Allied Healthcare Full time

    Council tax officer needed in London £20.59ph ref 1256992 Full time hours on a temporary basis ‘This is a hybrid role, 40% office based. Must have experience of working in a revenues environment Excellent Council Tax knowledge of council tax administration - billing, discounts & exemption and recovery Excellent communication skills ...

  • Council Tax Officer

    6 days ago

    London, United Kingdom Pertemps Network Group Full time

    **Council Tax Officer / Revenues & Benefits Officer**: - V851020814 Applicants **£26 Per Hour** - Full Time**Temporary** **South East London, Greater London** **Public Sector And Council** **Job Description**: - ** Pre-employment Checks ** - 35 Hours a week - Rate: £26.44 - Closing Date : 22/02/2024- Must have experience of working in a revenues...

  • Housing Benefit and Council Tax Officer

    2 weeks ago

    London, United Kingdom Novax Recruitment Ltd Full time

    Benefits and Council Tax Officer 18 per hour Full Time Contract Novax Recruitment is actively seeking a Benefits and Council Tax Officer based in Newham. This is a contract role working full time hours. Working through a back log of new housing benefits claims Assessing new claims, processing renewals, supporting documentation and updating details...

  • Benefits And Council Tax Officer

    2 weeks ago

    London, United Kingdom Novax Recruitment Ltd Full time

    Benefits and Council Tax Officer Newham £18 per hour Full Time Contract Novax Recruitment is actively seeking a Benefits and Council Tax Officer based in Newham. This is a contract role working full time hours. The job: Working through a back log of new housing benefits claims Assessing new claims, processing renewals, supporting documentation and...

  • Council Tax Officer

    Found in: Talent UK 2A C2 - 3 days ago

    London, United Kingdom Vox Network Consultants Full time

    Pre-employment Checks Apply***35 Hours a weekRate: £26.44Closing Date : 22/02/2024-Must have experience of working in a revenues environment.-Excellent Council Tax knowledge of council tax administration - billing, discounts & exemption and recovery.-Excellent communication skills-Flexible-Experience of dealing with challenging customers - call centre...

  • Council Tax Officer

    7 days ago

    South East London, United Kingdom Vox Network Consultants Full time

    Pre-employment Checks Apply*** 35 Hours a week Rate: £26.44 Closing Date : 22/02/2024 -Must have experience of working in a revenues environment. -Excellent Council Tax knowledge of council tax administration - billing, discounts & exemption and recovery. -Excellent communication skills -Flexible -Experience of dealing with challenging customers - call...

  • Tax & Projects Accountant

    2 weeks ago

    London, United Kingdom Pro-Tax Full time

    Personal Tax Accountant Are you a personal tax specialist looking for a first move in-house? Are you looking for improved work-life balance? Take ownership of the tax compliance cycle As Personal Tax Accountant you will be involved in; Preparing tax returns and dealing with day-to-day tax queries Tax planning Assisting Tax Manager on ad-hoc...

  • Council Tax Officer

    Found in: Whatjobs ES C2 - 3 days ago

    South East London, United Kingdom Vox Network Consultants Full time

    Pre-employment Checks Apply***35 Hours a weekRate: £26.44Closing Date : 22/02/2024-Must have experience of working in a revenues environment.-Excellent Council Tax knowledge of council tax administration - billing, discounts & exemption and recovery.-Excellent communication skills-Flexible-Experience of dealing with challenging customers - call centre...

  • Council Tax Officer

    Found in: beBee S GB - 1 week ago

    South East London, Greater London, United Kingdom Vox Network Consultants Full time

    ** Pre-employment Checks Apply***35 Hours a weekRate: £26.44Closing Date : 22/02/2024-Must have experience of working in a revenues environment.-Excellent Council Tax knowledge of council tax administration - billing, discounts & exemption and recovery.-Excellent communication skills-Flexible-Experience of dealing with challenging customers - call centre...

  • Benefits and Council Tax Officer

    7 days ago

    London, United Kingdom Omega Recruitment Group Full time

    **Job Title : Benefits and Council Tax Officer - SO1 Category : Agency Workers - Temporary Level 1 Name : Resources Directorate Job Category : Revenue & Benefits Client Location: Newham IR35 Status : Inside IR35 Hours Per Week : 36.00 Start Time : 09:00 End Time : 17:00 Qualifications, Knowledge & Experience Requirements: Experience is required in...