Ward Housekeeper

6 months ago


Dorchester, United Kingdom Dorset County Hospital NHS Foundation Trust Full time

The main responsibilities of this role include Assist patients with meal ordering, communicating food choices to patients and ensuring meal and drink deliveries meet individual patient dietary plans including, for example, swallow management plans. Support the delivery of meal and beverage service and as required, ad hoc requests to support patients nutritional needs for example collecting additional meals or snack from the main kitchen or restaurant. Support the Ward Leader in non-clinical duties in relation to patient needs. Set up patient trays / dining tables for meal service, cleaning bedside tables before each meal, Accurately complete patient food charts and fluid charts.

Assist with provision of hand cleansing wipes to patients both prior to and following food service as well as on an ad hoc basis. Assist with the use of, where necessary. Make and serve beverages/snacks, recording food and drink intake. Replenish patient water.

supplies to support hydration. Assist with the receipt and checking of food trolley deliveries to the ward. Provide feedback to dieticians, kitchen staff and speech and language therapists to support patients nutritional needs. Maintain the privacy and dignity of patients at all times.

Report any concerns in respect of patients to the nurse in-charge. Assist in the allocation of tasks to Ward volunteers as required. Maintain basic stores on the ward including ordering food supplies. Mange waste in line with Trust policy.

Ensure the ward kitchen is managed in line with Food Safety Policy and Procedure, including adhering to stock control, labelling, allergen management and other relevant guidance. Check and record temperature of food and fridges. Maintain cleanliness and appropriate storage of equipment and furnishings on the ward. Clean and maintain ward kitchen areas including cupboards the fixtures and appliances.

Support effective cleaning by ensuring the ward environment is free from unnecessary items or equipment. Work to NHS and Trust policies and standards of cleanliness and the required work frequencies as per schedules provided. Prepare bed spaces for new patients including making beds. Ensure the correct use of chemicals for the type of surface and finish, making certain the handling, storage and safe usage are in line with the COSHH regulations, data sheets and training given.

Adhere to all aspects of Infection Control in all areas of work, including the use of colour coded equipment to ensure there is no spread of infection. Observing and monitor the condition of the environment and equipment when cleaning. Report any defect or concern. Responsible for maintaining clear and accurate records providing documentary evidence that cleaning has taken place.

Responsible for reporting of incidents, accidents and near misses that occur at work. To ensure that all work is carried out in strict accordance with the handling and moving training received to ensure your personal health and safety and that of others. Demonstrate own activities/tasks to new employees on a work shadowing basis.


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