Receptionist

**Clinic Hours**:
Monday evening from 17.00 hrs to 20.30 hrs

Thursday evening from 17.00 hrs to 20.30 hrs

Saturday morning from 08.30 hrs to 13.30 hrs

**Duties**:

- Meeting and greeting clients
- Managing patients' bookings
- Answering and forwarding phone calls
- Maintain a positive attitude and friendly demeanor
- Screening phone calls
- Ensuring the clinic's medical records are filled in correctly and filed in an accurate and alphabetical order
- Ensuring Data Protection and company policies are always followed
- Photocopying /Scanning medical reports
- Providing assistance to staff and a Practice Manager
- Helping to maintain the cleanliness of waiting areas and treatment rooms keeping the reception area tidy
- Conversing with our off site office
- Ensuring when last to leave the department it is completely tidy, all lights off windows and doors are correctly closed and keys taken back to the correct place.

**Experience**:
Full in house training will be provided.

Good IT skills essential

Solid written and verbal communication skills

Fluency in English

Ability to maintain a positive, friendly attitude even under high pressure

Professional attitude and appearance

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

**Job Type**: Part-time
Part-time hours: 12 per week

**Salary**: £10.50 per hour

**Benefits**:

- Employee discount

Ability to commute/relocate:

- Northfield, B31 2AP: reliably commute or plan to relocate before starting work (required)

**Education**:

- Certificate of Higher Education (preferred)

Work Location: In person

Reference ID: Receptionist