Restaurant Manager

1 week ago

Hook, United Kingdom Blue Arrow Full time

**Job title**:Restaurant Manager** - Luxury Hotel - Green Michelin Star Restaurant

**Location**:Between Reading and Basingstoke, 1 hour from London

**Contract**:Permanent

**The role**:You have a passion for food and produce from farm to fork. Your knowledge will inspire your team and delight guests. Running a unique restaurant within a beautiful luxury hotel. Your role is essential to the food and beverage department and your team. This is not just a job for you, as you are doing what you love surrounded by a team of people who feel the same.

The hotel is situated in between Reading and Basingstoke, 1 hours' drive from London. The menus celebrate the seasons, and the restaurant has gained a green Michelin star. Serving hotel guests and day visitors with fantastic food and service, the restaurant has a well-deserved exceptional reputation.

**Key information**:

- Working a variety of shifts including weekends
- Leading a team of assistant managers, supervisors, senior waiting staff and Junior waiting staff
- Live in accommodation is available for 6 months if required

**Key responsibilities include**:

- Motivate and develop your team to achieve highest levels of service excellence and positive staff relations
- Maintaining a high profile with customers and staff in the restaurant throughout the hotel
- Communicating the detail of the menu and celebrating the ethos to all guests
- Ensure a smooth, efficient and high service focused operation
- Control and project strong and seamless interdepartmental co-ordination with all other F&B outlets, their managers, and staff
- To manage and oversee the day-to-day operation of the restaurant, with support of a talented team of supervisors and assistants
- Achieve high standards of cleanliness and Health & Safety regulations both back and front of house
- To liaise with Human Resources regarding regular "On-the-Job" training sessions to ensure that staff can perform their duties effectively and conducting regular training needs analysis
- To conduct regular performance appraisals for all staff and identifying areas for development
- Communicating on a regular basis on the performance of the business, successes, concerns, any issues, and support needs
- To ensure that profit margins are maintained, and agreed costs are not exceeded through effective control systems and sales analysis
- Work closely with the F&B director

**Skills & experience required**:

- Must have similar experience in high end hotels or similar establishments
- Ability to lead and motivate a team
- A clear communicator
- Excellent customer service skills and outstanding people skills; confident interacting with guests and team simultaneously
- Strong organisational and multi-tasking skills
- Active listening and effective communication skills
- Proactive approach to tasks and duties
- Great attention to detail
- A positive, can-do attitude

**Benefits**:

- Working in beautiful surroundings
- Training and development from a company that takes pride in progressing the teamss
- Service charge on top of salary
- Increased holiday allowance
- Vitality healthcare cover
- Employee assistance programme (with Hospitality Action)
- Life assurance scheme (from day one, covering up to 2x your annual salary)
- 50% F&B discount when dining in hotel restaurants
- Company sick pay
- Enhanced maternity & paternity pay
- Monthly employee recognition scheme
- Annual employee parties
- Free staff meals

If you have the relevant experience and believe this role is right for you, please apply. If you would like more information or a general chat about the role, please call Blue Arrow Reading and ask for Gabriela or Wayne.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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