Claims Technician

3 weeks ago

Hertfordshire, United Kingdom Claims Recruitment Services Full time

**Claims Technician / Senior Claims Technician**

**£22,000 to £27,000 dependent on experience + benefits**

We are currently recruiting for a Claims Technician or Senior Claims Technician on behalf of our client, one of the UK's leading claims management companies with a growing reputation in the market.

The purpose of the role is to handle Household Insurance claims effectively and efficiently, from first notification of loss through to closure of the claim.

This is a fully remote working role.

**Key Responsibilities**
- Handling a portfolio of Household Insurance claims from first notification of loss through to closure of the claim.
- Establishing if liability exists.
- Capturing correct data to drive path for the claim.
- Keeping the customer informed of claim progress.
- Inbound and outbound call handling.
- Acting as first point of contact for customers, ensuring effective customer / insurer communication.
- Ensuring Service Level Agreements are adhered to on all claims.
- Accurately setting reserves.
- Handling low level complaints.

**Requirements**:

- 1-5 years experience required in handling Household Claims (other insurance classes will be considered).
- Excellent communication skills, with a strong customer focus.

**Keywords**:Property Claims; Building Claims; Claims Handler; Claims Adjuster; Claims Technician

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