Customer Care Co-ordinator
3 weeks ago
Closing Date: 2023-07-20
Location: Hinckley
**Salary**: Competitive
Type: Permanent - Full Time
The home of job satisfaction
When people buy a new home, they want everything to be absolutely perfect. So do we, and that commitment to customer satisfaction underpins our success.
If you share in our belief, take pleasure from overcoming issues and enjoy working closely with customers and team members to ensure the post-purchase experience is positive as possible, then the sky’s the limit.
Already one of the largest privately owned house building groups in the UK, with over 1000 employees, we’re always looking for new talent to drive us forward. Our commitment will be to invest in you and your development, with great career progression and benefits, as you successfully co-ordinate the needs of the customer.
Sitting at the heart of the customer care process you will need to be a strong communicator and listener, with a patient, empathetic and adaptable approach. Excellent organisational and IT skills are absolutely essential and proven customer service experience gained in a busy office, either within housebuilding or another sector, will be required.
What’s most important though is that you genuinely care about every customer - and will always go the extra mile to deliver an exceptional service.- Person Specification
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