2 X Part-time Care Navigator

5 days ago

Loughborough, United Kingdom Pinfold Medical Practice Full time

**Pinfold Medical Practice**

**Care Navigator job description & person specification**

**Job Title**

1 X Permenant and 1 X Temporary Care Navigator

**Line Manager**

Senior & Deputy

**Accountable to**

Reception Manager

**Hours per week**

16

**Job Summary**

To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective care navigation, booking appointments, accurately processing information and assisting patients as required.

To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

**Mission Statement**

To empower patients to make an informed choice to access the most appropriate services to meet their individual needs. Facilitated by practice staff who utilise an up-to-date directory of resources within the community.

**Generic Responsibilities**

All staff at Pinfold Medical Practice have a duty to conform to the following:
**Equality, Diversity & Inclusion**

A good attitude and positive action towards ED&I create and environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.

**Safety, Health, Environment and Fire (SHEF)**

This practice is committed to supporting and promoting opportunities to for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.

**Confidentiality**

This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.

**Quality & Continuous Improvement (CI)**

To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.

This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts, and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

**Induction Training**

On arrival at the practice all personnel are to complete a practice induction programme; this is managed by the Deputy Practice Manager.

**Learning and Development**

**Collaborative Working**

All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential, and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.

**Service Delivery**

Staff at Pinfold Medical Practice must adhere to the information contained with practice policies and regional directives, ensuring protocols are adhered to at all times. Staff will be given detailed information during the induction process regarding policy and procedure.

**Security**

The security of the practice is the responsibility of all personnel. Staff must ensure they remain vigilant at all times and report any suspicious activity immediately to their line manager. Under no circumstances are staff to share the codes for the door locks to anyone and are to ensure that restricted areas remain effectively secured.

**Professional Conduct**

At Pinfold Medical Practice, staff are required to adhere to the professional standards set out in the Employee Handbook and dress appropriately for their role. Care navigators will be provided with a uniform (blouse) and a name badge. Clinical staff must dress in accordance with their role.

**Leave**

All personnel are en

  • Part-time Care Navigator

    7 months ago

    Loughborough, United Kingdom Pinfold Medical Practice Full time

    JOB DESCRIPTION - Care Navigator **REPORTS TO: Reception Manager & Senior’s** **Purpose of the Care Navigator** - Welcome patients with first class customer service that is efficient, courteous and prompt. - Assist patients with general enquiries and giving out relevant information. - Assist and direct patients using the booking system, to the...

  • Care Navigator

    4 days ago

    Loughborough, United Kingdom Pinfold Medical Practice Full time

    **Pinfold Medical Practice** **Care Navigator job description & person specification** **Job Title** 1 Care Navigator **Line Manager** Senior & Deputy **Accountable to** Reception Manager **Hours per week** **30** **Job Summary** To be responsible for undertaking a wide range of reception duties and the provision of general support to the...

  • Part-time Care Assistant Earlies

    7 months ago

    Loughborough, United Kingdom Ideal Care Homes Full time

    **Part-Time Care Assistant****: - **Woodthorpe Lodge - John Boden Way, Loughborough, LE11 2ER** **£11.14 per hour + paid breaks - 26.25 hours per week.** - Fast-track your care career with Ideal Carehomes - Be part of our growing family of luxury care homes - **3 on/3 off consistent shift patterns 7am to 2:30pm**: - Excellent rates of pay Whether you...

  • Part-time Care Assistant Lates

    7 months ago

    Loughborough, United Kingdom Ideal Care Homes Full time

    Part-Time Care Assistant**: - **Woodthorpe Lodge, 54 John Boden Way, Woodthorpe, LE11 2ER.** **£11.14 per hour + paid breaks - 26.25 hours per week** - Fast-track your care career with Ideal Carehomes - Be part of our growing family of luxury care homes - **3 on/3 off consistent shift patterns 2:30pm to 10pm**: - Excellent rates of pay Whether you are...

  • Retail Assistant

    7 months ago

    Loughborough, United Kingdom World of Sweets Full time

    We are Hancocks Cash & Carry; part of the World of Sweets Group. Hancocks are the country’s leading trade only cash & carry. With 14 stores dotted around the UK, we sell thousands of sweet related products and have been in the marketplace for over 60 years. We pride ourselves on providing our customers with a great shopping experience. We are looking to...

  • Part Time Care Assistant

    7 months ago

    Loughborough, United Kingdom Quality Life (UK) Full time

    We are looking for a truly caring, bubbly and happy individual to work as a Companion/ Care Assistant in the home of one of our lovely elderly female client in their beautiful home in a wonderful village of Normanton upon Soar, Loughborough, Leicestershire. Must be a driver due to location. **Evenings 5pm to 8pm over 7 days.** **These shifts will be split...

  • Advanced Care Professional

    3 weeks ago

    Loughborough, Leicestershire, United Kingdom Advanced Care Full time

    DHU Healthcare is committed to delivering exceptional patient care, and we are seeking an experienced advanced practitioner to join our team. In this role, you will have the opportunity to work in a dynamic environment, supporting the implementation of policies and procedures in your work area.The ideal candidate will have a broad and sound knowledge of...

  • Care Assistant

    4 weeks ago

    Loughborough, Leicestershire, United Kingdom Willow Care Services Full time

    About Our Client: Willow Care Services is a reputable provider of home-based care services. We are committed to delivering high-quality care that meets the unique needs of our clients.The Role: As a Home Support Worker, you will play a vital role in supporting our clients to maintain their independence and quality of life. You will be responsible for...

  • Part Time Care Assistant

    7 months ago

    Loughborough, United Kingdom Quality Life (UK) Full time

    **New year new you? New year joining offer of £75** We are looking for a truly caring, bubbly and happy individual to work as a Companion/ Care Assistant in the home of one of our lovely elderly female client in their beautiful home in a wonderful village of Normanton upon Soar, Loughborough, Leicestershire. Must be a driver due to location. **Hours -...

  • Bookkeeper - Part Time

    4 days ago

    Loughborough, United Kingdom Wheelers Luxury Gifts Full time

    **About us** Wheelers Luxury Gifts is a small business in RETAIL_CONSUMER_PRODUCTS. We are professional. Our work environment includes: - Modern office setting We are looking for an experienced part time bookkeeper 2-3 days a week. **Responsibilities**: - Monitoring bank accounts - Bank reconciliation - VAT returns - PAYE - Cash flow - Supplier...

  • Bookkeeper - Part Time

    6 months ago

    Loughborough, United Kingdom Wheelers Luxury Gifts Full time

    **About us** Wheelers Luxury Gifts is a small business in RETAIL_CONSUMER_PRODUCTS. We are professional. Our work environment includes: - Modern office setting We are looking for an experienced part time bookkeeper 2 days a week. **Responsibilities**: - Monitoring bank accounts - Bank reconciliation - VAT returns - PAYE - Cash flow - Supplier...

  • Bookkeeper - Part Time

    7 months ago

    Loughborough, United Kingdom Wheelers Luxury Gifts Full time

    **About us** Wheelers Luxury Gifts is a small business in RETAIL_CONSUMER_PRODUCTS. We are professional. Our work environment includes: - Modern office setting We are looking for an experienced part time bookkeeper 2-3 days a week. **Responsibilities**: - Monitoring bank accounts - Bank reconciliation - VAT returns - PAYE - Cash flow - Supplier...

  • Care Assistant

    6 days ago

    Loughborough, United Kingdom Absolute care Full time

    Here at Absolute Care, we know what it takes to deliver exceptional care but we also take care of our own. Care Assistant jobs available in Loughborough, with our clients currently based in the Loughborough and surrounding areas, we are looking for flexible care assistants wanting guaranteed hours and set rota which enables continuity with our service users....

  • Care Assistants

    7 months ago

    Loughborough, United Kingdom Radfield Home Care Loughborough, Charnwood & Melton Mowbray. Full time

    _NO EXPERIENCE REQUIRED, JUST GENUINE PEOPLE THAT CARE._ - Lots of benefits and the most competitive rates of pay in the UK - higher than the national living wage PLUS we pay travel time which equates to over £14.00 per hour on a rolled up rate._ - We have part time and full time roles available on a zero hour contract so it's FLEXIBLE based on your...

  • Community Care Assistant

    5 days ago

    Loughborough, United Kingdom Absolute care Full time

    Here at Absolute Care, we know what it takes to deliver exceptional care. But we also take care of our own. With our clients currently based in the Loughborough and surrounding areas, we are looking for flexible care assistants wanting guaranteed hours which enables continuity with our service users.This role of a care assistant requires you to work evenings...

  • Care Assistant

    6 months ago

    Loughborough, United Kingdom Johnson James Care Ltd Full time

    **Care Assistant** Home Instead Charnwood are looking at expanding our fantastic team! Whether you have experience or just a passion to improve people’s live get in touch today! Our mission is to enrich people’s lives while ensuring they are given the time and service they deserve. This is why we are a strong believer in support our team by having a...

  • Part-Time Eye Clinic Team Member

    4 weeks ago

    Loughborough, Leicestershire, United Kingdom Leaders In Care Recruitment Ltd Full time

    About the Role: Leaders In Care Recruitment Ltd is seeking a highly skilled Scrub Nurse to join their team on a part-time basis. This exciting opportunity offers the chance to work in both Nottingham and Leicester clinics, providing an excellent opportunity to grow within a leading specialist eye care provider. Key Responsibilities: To deliver high-quality...

  • Community Care Assistants

    2 days ago

    Loughborough, United Kingdom Radfield Home Care Loughborough, Charnwood & Melton Mowbray. Full time

    _NO EXPERIENCE REQUIRED, JUST GENUINE PEOPLE THAT CARE._ - Lots of benefits and the most competitive rates of pay in the UK - higher than the national living wage PLUS we pay travel time which equates to over £14.00 per hour on a rolled up rate._ - We have part time and full time roles available on a zero hour contract so it's FLEXIBLE based on your...

  • Home Care Professional

    6 days ago

    Loughborough, United Kingdom Radfield Home Care Loughborough, Charnwood & Melton Mowbray. Full time

    _NO EXPERIENCE REQUIRED, JUST GENUINE PEOPLE THAT CARE._ - Lots of benefits and the most competitive rates of pay in the UK - higher than the national living wage PLUS we pay travel time which equates to over £13.50 per hour on a rolled up rate._ - We have part time and full time roles available on a zero hour contract so it's FLEXIBLE based on your...

  • Field Care Supervisor

    1 week ago

    Loughborough, United Kingdom Radfield Home Care Loughborough Full time

    **Field Care Supervisor - Loughborough** **We have a fantastic opportunity for an experienced Field Care Supervisor to lead our Loughborough office with the aim that there will be career progression to a Deputy Manager position.** We are a family owned domiciliary care agency that specialise in high quality care for elderly people wishing to remain living...