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Receptionist

4 months ago

WestonsuperMare, United Kingdom The Wheel Specialist Full time

**Job Description - TWS Front of House Administrator**

**Reports to**: Company Director

**Based at**: The Wheel Specialist - Unit 71, 72 Gazelle Road, Weston-Super-Mare

**Role & Responsibilities**:
We are looking for a diligent, ambitious individual that is keen to become an integral part our business

The front of house role is very broad but full training and on-going support will be given. With the variety of this role your work life should NEVER be boring.

Duties / Responsibilities include:

- Ensuring a great customer service and love working with a premium brand
- Answer the incoming calls from prospective and existing customers and traders, providing quotes and answering queries.
- Maintain and promote our brand “The Wheel Specialist” the number one Alloy Wheel Refurbishment provider for both public and trade.
- Meet and greet retail and trade customers visiting branch daily and liaise with them and the team to ensure a smooth process
- Work with director to manage and execute a successful sales and marketing plan
- Manage and maintain contact information of trade and public customers utilising our software systems
- Make contact with our lead enquiries, discuss barriers and assist in converting to sales
- Work to clear guidelines within the job specifications and role
- Strong Administration skills are essential
- A full UK driving licence, as movement of cars is required

**Other Requirements**

You need to be dynamic, focused, attentive, devoted, and diligent with a sense of humour and great communication skills - prepared to always go the extra mile to achieve the best results. A level of flexibility is essential within this role. An interest in cars is not essential, but is desirable - full training will be provided.

If you feel you have what it takes to be a key part of a top quality, UK recognised business then contact us and tell us why you are right for this position

**Salary**: £22,000 - £25,000 + on target bonus (relating to exceeding set KPI’s)

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Performance bonus

Work Location: One location

Reference ID: Receptionist - The Wheel Specialist Weston Super Mare