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Credit Controller
1 month ago
**Based at**:Head Office, CV34 6RH - Hybrid working available
**Hours of work**:08.00 - 16.30 Monday to Friday
**Summary**:
We are currently looking for a Credit Controller to join our Finance Team based at our Head Office in Leamington Spa, with hybrid working (up to 2 days per week at home) available after successful completion of three month probation period and upon confirmation of a suitable working environment.
This role is ideal for someone looking for a largely autonomous role where you would be able to bring your previous skills and experience to the company to improve current processes and help drive the department forward. We are looking for not only a technically competent individual, but someone with a natural ability to build and maintain relationships with stakeholders.
**Key responsibilities**:
Take a proactive approach to manage and collect debts and ensure database notes are kept up to date
Ensure the level of bad debt or debt in query is mínimal at all times
Monitor and allocate unallocated cash
Negotiate payment plans and ensure these are adhered to
Manage debts sent to outside agencies for collection
Liaise with branches to ensure credit notes are raised in a timely manner
Resolve customer queries
Review customer credit limits
Take card payments from account holders as necessary
Ensure customers accounts are at the correct credit control status
Provide monthly reporting and debt updates to the Finance Manager and Board of Directors
Drive efficiencies within the department
***
**Required skills**:
Proactive and driven worker who is able to work effectively with mínimal supervision
Excellent negotiation skills
Previous exposure to sales ledger/credit control (ideally with experience in full ledger management from account opening up to escalation of debts)
Strong written and verbal communication skills
Excellent interpersonal and relationship building skills
Detail oriented with excellent organisational skills
Competent IT Skills - specifically Excel and Word
Ideally CICIM Level 2 qualified
**Benefits**:
- 30 days holiday per year
- Company pension scheme
- Become part of a supportive family run business
- Staff discount
**Reporting to: Leanne Bull - Finance Manager
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